Battery Backup
I am having FIOS installed on Friday, when I ordered service I did not order the backup battery. If I order the battery backup, can I install it myself? I talked to a rep and she said the battery...
View ArticleFIOS Mobile App 3rd Party Router
I have FIOS 100/100, a Quantum DVR and the Actiontec MI424WR-GEN3I, Version I (red) Verizon router. Wired speeds are as advertised (even a little better). Wireless, however, is another story. 3 feet...
View ArticleHow Fios finally lost me
I was ready to suck up the new router maintenance fee or buy a new router, even though I was annoyed. I was annoyed because as I went into my account online, I saw that Fios considered my router...
View Articleapple extreme base station problem
Hello, I have a Apple Airport Extreme 802.11n base station that worked fine with a Comcast router. When setting up with Comcast router, I set the comcast router as a bridge and the Airport Extreme did...
View Articlereturned router
I returned my router to Verizon using their return label, yet I still receive messages reminding me to return their router. I have the proof of delivery from UPS which shows that their router was...
View Articlenewly signed up, still have some issues
Hi, I got connected to Fios 50/50 last week. I used to have Cablevision with about 30 down and 5 up but I left them as I had too many short outages, 100 since March. I am noticing good upload and...
View Articlequery on firewall ports - 55415 and 55380
Hello, I just switched to FiOS and was setting up my firewall port forward preferences and noticed that the following were open for one computer (Mac) on home ethernet and not others. Here are the...
View ArticleONT in MDU installation question
I have a very simple question that seems to be confusing each and every person I can manage to get on the phone at Fios installation HQ. Heres the deal. I live in an MDU that most certain has fiber...
View ArticleNeed to file complaint which seems impossible to do
I am extremely displeased with Verizon and its customer service. On August 20th I submitted my payment for my bill. The first attempt was through ACH and a notice stated that the service was down. So I...
View ArticleMI424WR possibly corrupted firmware, strange user authentication logs
My MI424WR-GEN3I router/modem (firmware ver. 40.21.24) has been showing some weird behavior in the logs. It's been going on for months, without seeming to cause any actual performance issues with the...
View Articlee-mail will not open
I sign on and get to my e-mail page but none of my messages appear. It is like all the border information for Verizon appears but not my messages. I also have notice when using other computers the...
View ArticleCannot log onto VZ website - "WE ARE UNABLE TO PROCESS YOUR REQUEST"
I am unable to log onto the Verizon website to pay my bill or for any other reason. I am getting the following message: "We are unable to process your request at this time.Please try again later. We...
View ArticleWill I be charged for a cut drop line?
Hello, my landscaping crew cut the fios line between the road and my house about a week ago (I called 811 and somehow the verizon line didn't get marked). I called Verizon and they sent someone out to...
View ArticleONT > Switch > Router setup
Hi All, Im hoping someone can help me out with an issue Ive recently been experiencing. Initially my setup was the line coming into the basement from the ONT. This line was connected to the verizon...
View ArticleIn Home Agent Program Update 9.0.89.0
IHA updated this mornng to release 9.0.89.0. Every time I run the program it now brings up the Verizon Support screen on my Internet browser. I uninstalled and re-installed it several times and cleared...
View ArticleStatic Routes not presented to dhcp clients?
I have a static route setup for a different network behind a pfsense box, and none of the dhcp clients on the router get that route passed to them. Is there a checkbox I missed, or is it a shortcoming...
View Articlefirmware upgrade for WCB3000 extender
Does anyone know what the latest version is for WCB3000, and where I can find it?Mine seems to be dates from 2012 and stands at v0.12vz.30.Verizon phone "support" were more then useless. thanks!
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Use Actiontec Modem/router as secondary router/extender??
So, Im planning on getting the Actiontec 802.11ac rouer compatible with MoCA 2.0(link here: https://www.amazon.com/gp/product/B01BV1Y3W2/ref=s9_acsd_hps_bw_c_x_6 ) to use as an extender or secondary...
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