How to Backup / Save Firmware on G1100 Router
How do I save / backup current firmware on my G1100 router? Reason why is, I have a Verizon branded router that appears to have Frontier firmware on it. All services appear to work fine. I would like...
View ArticleNew Router same as current router
I just renewed for 2 years. Verizon sent me an "upgraded" router. It is not. It is the same as my current one. My old router gets the speed that is I am supposed to go. How can I return it and not be...
View ArticleCan I get ride of the quantum router?
Hi - I subscribe only to FIOS internet. I used to have TV but removed that several years ago. Currently my ONT is connected to the router through COAX. I have the 100/100 speed setup at present. I...
View ArticleDay 3 with total service outage
Going on 3 days with no service. At what point can I cancel my contract? The first 24 hours they did nothing because “so many people have to call in before it’s an outage” even though they could tell...
View Articledo I really need Quantum router?
I am considering switching back to FIOS, Gigabit internet and Extreme HD TV package. There is already an ONT in my basement from service a few years ago (Alcatel-Lucent I-211M-H Nov 2010, has one...
View ArticleLAN vs. WAN (Google Wifi to Verizon Router)
I have the ONT going via ethernet to Google Wifi. Google Wifi is setup as 192.168.1.1. Prior to doing so, I reset the Verizon router...disabled wifi...disabled DHCP...and gave it another ip on the...
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Relocating router in apartment not successful
Hi there! I have FiOS Gigabit service in my 2BR apt which happens to have ethernet wall socket in all rooms. The FiOS Quantum Gateway router is currently in the living room but I'd like to relocate it...
View ArticleNew Fios router vs Amazon echo devices
Earlier today I replaced a failed Fios router by a new one. Both are the modern 1100 model, without the external antennas. I set it up the same as the previous one, same SSIDs and passwords. Two...
View ArticleAmazon Offers and Refer a friend not working
I have received an email with instructions to redeem the echo and 1 year amazon prime. Whenever i click on the "Let's go" button, it brings me to My Verizon, and the Redeem Amazon Offers are nowhere to...
View ArticleFios and Xfinity compatible router?
I'm pretty ignorant on these things, so pardon any mis-terminology: I need to upgrade my FIOS router (the thing coax comes into that also sends wifi through my house). I currently have a dinosaur of...
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Unsubscribe to Advanced Parental Controls FIOS App
I'm hoping someone can help here and I've read this is a common and frustrating problem. I used to log directly into my router and manage our devices and more importantly what time they can and cannot...
View ArticleWhere can I get new fiber optic cable?
I'm moving into new apartment. The Verizon Fios is present in the building where my new apartment is. I have Fios service in my current apartment and will 'carry' to new apartment.Currently, I'm doing...
View ArticleAmazon Prime and Echo on Verizon, no link to redeem.
I got an email saying it’s time to redeem my echo and year of prime, and I log onto both my pc and MyFios App where it says “On February 4th, 2019, your Amazon Exho (2nd gen) will be available to...
View ArticleEngineering Hazard
Once FIOS was installed on our street we've had ongoing problems with the "manhole" cover for the connection box. Every time it rains it pops up and floats. We not only worried for our own safety...
View ArticleSenior discount for Fios triple play?
I was told to call to get this. I did and the person sho I got on the phone told me that she couldn't do it and told me to do it through www.verizon.com/connections. That shows discounts to employees...
View ArticleAnother internet connection at a separate house?
Hi, I'm moving but due to certain circumstances I need to keep my internet at my old home for a couple of weeks while at the same getting a new connection set up at my new house. Is it possible for me...
View ArticleConnect a second router
Here is my current state: I am using my own Netgear router with FIOS. It is in my second floor and connected to a wall outlet using an ethernet cable. My first floor has the ONT box. My third floor...
View Articlecanceling fios without ETF for extenuating circumstances
I was recently robbed and threatened at my current address and am therefore moving due to safety reasons. The place I'm moving already has Fios, but the Verizon rep I spoke to today said that I will...
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