My fios app is not working!
My fios app on my phone has not been working today. I tried on my son's phone and on my wife's phone and same issue. I sign in and it stalls. Is this going to be fixed soon???
View ArticleI want to use own router with coax cable
I am using Verizon FIOS only internet plan. I am staying in the rental apartment and in our building only coax cable is installed. So from ONT box, a coax cable is coming to apartment which is...
View ArticleFiOS TV One: Can’t Get the STB to Switch to 2160
Moved to Fios TV Technical Assistance board for greater exposure
View ArticleHow do I get my verizon.net email address to reject email sent to it ?
Moved to Verizon.net Email board for greater exposure
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Install Fios with my own router
Hello I just bought fios (Internet only, not phone nor TV cable) and when I ordered the service through the web site I choosed the option to use my own router (because I already have the verizon...
View ArticleDisconnects Once Per Hour
Ever since we switched to FIOS Quantum, we've experienced a drop once per hour. I have three Netgear EX7000 range extenders around the house connected at 5GHZ and a secondary router which services...
View ArticleHow to get address verified with engineering so Fios can be installed?
Howdy, I just moved into a building and see Fios wireless connections around me but when I called Verizon (3 times now) they say that engineering needs to be involved becaue they can't verify the...
View Article$200 Promotion
Anyone get any answers to the $200 promotion that Verizon and its associates have NO CLUE how to fix, handle, or execute?? Why offer a promotion and not follow through?!!! Now I'm stuck with a company...
View ArticleMy Ationtec rougher keeps switching the channel I set it to run on
Who do I get my verizon router to stop changing the channel I set it for to avoid interference. I set it and the net day it's changed. Is there a setting to check or uncheck to stop it?
View ArticleCan't redeem Amazon Echo 2nd Gen Reward
Hello, I am unable to redeem my echo reward, the link from my email is invalid and the link on my FiOS app is no longer even there. Phone reps seems to have no idea how to resolve this, I've spent...
View ArticlePrepaid Visa Card Reward. Scam? Real thing?
As a welcome package IveI been promised a prepaid Visa card. However when I try to check the status of my Reward it's showing"Your reward is currently on hold because of a past due balance. In order to...
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Fios Box says “Replace Battery” - nevee
The Replace Battery light is on (picture 1), but as you can see in picture 2, there never was a battery to begin with. This is just used for internet, and has been working fine for the 6 months that...
View ArticleUnburied Fios Cable
Good Afternoon, I live in the {edited for privacy} in Centreville Virginia, 20121. There is a Verizon Fios cable running from a box behind our homes across everyones fence into my neigbors home at...
View ArticleHow to dispute a bill?
I'm originally from Europe and spent 5 years working in the US on a J1 visa. The visa eventually expired in February 2017 and I returned back home. I made sure to terminate my Verizon contract and and...
View ArticleLong time customer can't upgrade services and get advertised deals? What kind...
I have Fios 100/100 for $69.99 (no TV, no phone) and my contract ends in April 2019.It's February 2019 with 2 months left on the contract and I call Verizon customer service to talk about...
View ArticleVerizon Rip Off
I have been a Verizon customer for many years. Recently a screen popped up on my TV screen saying I could get an amazon prime video membership free for one year plus 2 echo speakers with a new 2 year...
View ArticleG1100 routers: Frontier vs Verizon does it make a difference?
I'm searching for a G1100 router on Ebay so that I don't have pay Verizon $199 for a new one. [FYI: I prefer to connect through coax so the router has to be a G1100] However, whenever I find a...
View ArticleAuto Pay discount bait & switch
Last summer I installed Fios internet. I got multiple emails saying to sign up for Auto Pay and get an extra $10 discount per month. Ok, I signed up and they said it would take 2 months to activate....
View ArticleVerizon posts false information online, refuses to cancel my service despite...
Let's be clear, you're lying on your webpage. Right here: https://www.verizon.com/home/cancel-fios.htmlAt the bottom it clearly says 'Cancel Online'. And this page is referred to by other links when...
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