Cannot Connect or Get Thrown Off 2.4 ghz Network
Verizon FIOS routers totally suck. I have two one at my home and one at my office several blocks away. IN BOTH CASES I either a. cannot connect to 2.4 gz OR b I get thrown off the 2.4gz. So there is no...
View ArticleVerizon Router software upgrade
How do I check if there is a software upgrade for my router?
View ArticleEthernet connection on Verizon 2.4GHz and 5GHz. How do I change 2.4GHZ up to...
My existing Verizon FIOS connection internet as 2.4GHz and is too slow and bogs down way to much. How do I change my existing SLOW 2.4GHZ network connection up to my other higher 5GHz network speed?I...
View ArticleSlow Download
All has been good for months but now I’m getting 60mbps download and 800mbps upload. Anyone know why this is? This is wired speeds.
View ArticleRedeem Amazon Echo
I already redemmed my amazon prime offer but there's no link to redeem the Amazon Echo 2nd Gen. How do I redeem it?
View Article$50 Gift Card from Amazon..HOW TO REEDEM
I signed up for fios during the $50 gift card from Amazon promotion. The istallation had to be done by December 31th. to take advantage of this promotion. So I set up my istallation to 31th. However...
View ArticleNetgear Orbi and FIOS
I purchased the Orbi and connected to my existing FIOS Quantum router. Everything is connected, but I have to toggle between 2 different network connections. Did I do something wrong when connecting....
View ArticleAmazon Gift Card Promotion Scam
I recently installed Fios in my home. As part of the installation I was offered a $50 Amazon Gift Card. "A $50 Amazon.com Gift Card if your Fios service is installed no later than Dec 31, 2018. You'll...
View ArticleMcafee Mobile app fake alert?
So I got a MITM alert on my Mcafee mobile app meanwhile on the Fios app said no vulnerabilities. Mcafee been getting really shady if you ask me. I don’t know who to trust. Mcafee on mobile or Mcafee on...
View ArticleVerizon Amazon Promotion
Hello, I had FIOS Internet installed on Dec 24th (now is Jan 28th). I'm trying to find how do I get my $50 gift card. I've read somewhere that I have to wait 30 days, but now 30 days past but I still...
View ArticleSlower speed than some dial-up connections
I tested my router. Results: 4mpg/1mpg . Wife and I are frustrated that we've been paying for the "fastest speed available" for 10+ years and have slower speeds than our 2006 broadband connection...
View ArticleHome Network Protection
How do I disable McAfee Home Network Protection on Verizon Fios?
View ArticleExisting customer trying to renew and being ripped off
I've been a Verizon FIOS customer for over 10 years now and my contract has just expired. I went to try to upgrade my services with a 2 year contract and the price they quoted me for the same existing...
View ArticleEmailing or Calling Customer Service RE: Remote Troubleshooting
Does anyone know how to contact customer service via email (preferred) to leave a message and comment about their online remote diagnostic service? I want to email them; not spend 10 minutes on hold...
View ArticleWan vs Lan for Secondary Router
I've read many posts on here and dslreport but still confused on which connection to make. I'm looking into getting the TP Link C4000 (tri-band) and want to know which route to go. I want to keep it...
View ArticleAlexa & Amazon Prime - Redeem Link Not Working
Good Morning, I contacted FIOS by chat last week and couldn't get this resolved. I called last week, was on the phone with an agent for 30 minutes and was told someone would get back to me. I haven't...
View ArticleVerizon Fios Gigabit Upgrade Fee Bait and Switch
After a couple weeks of considering signing a new 2-year contract, I went to a Verizon Fios store yesterday for details about my options. I was told I could upgrade from my current Double Play with...
View ArticleUsing own router, only getting 10Mbps up and down on 75/75 Verizon FIOS...
Hello I recently bought an Archer A7 to replace my very old Verizon-supplied Actiontec router. I am having a bit of a problem with it though, after getting connected I am only getting 10Mbps both up...
View ArticleAmazon Promotion Link not showing up?
I received email to redeem the amazon echo promo after signing up for new plan last month, but I do not see how to redeem under my verizon account. please advise???
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