BATTERY BACKUP
I'm getting beeping sounds indicating my battery needs replacing. I don't plan on replacing my battery. So I disconnected it. I pressed the Alarm Silence button to silence the beeping. But that only...
View ArticleStopping Fios Tv and phone and keeping WIFI. Want to use my own router.
I've read a bunch of the posts on how to connect to your own router and I just want to make sure I am right before I find myself without service. My current Verizon router has a cable connected to the...
View ArticleHelp with MoCa and multiple access points please!
Hi everyone. I'm new to this forum, sorry if this has been asked before, and I've done a lot of research but I can't seem to get any definitive answers. I have an 1902 multi-story house and when we...
View ArticleVms4100 Ethernet port
Have a quantum router in the basement and the vms4100 on another floor. Can I connect my tv to the Ethernet port on the stb for internet on the tv instead of using WiFi? Or better yet connect a...
View ArticleMy own Quantum Router - unable to access from website or MyFiOS app
I recently switched my Verizon provided quantum router G1100 with my own, purchased locally. Internet, Phone and TV service is working perfectly without any issues. The only item not working is...
View ArticleNew to Fios, needing advice
I was looking into Fios home internet service and as I was putting in information just to get a quote it automatically set me up with an installation date without giving me a total or asking for any...
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Bill went up in Jan on contract?
Hi, I've just recently signed up for 50/50 plan, 2 years, fixed price of $49.99 (till Oct 2020)But only three month in and the price just went up $5. What's up with that? Have you experienced...
View ArticleRouter Disconnects every 10-15 minutes
After using my personal router (Belkin N450 DB wireless N router) for over a year with no issues I've finally ran into some problems. Recently, it has started to disconnect every 10-15 minutes and...
View ArticleTech visit
I called Verizon because of signal problem. I have 3 bedroom apartment and it seems that WiFi signal is not strong enough because it’s dropping all the time. I called customer service looking for...
View ArticleGoogle WiFi & Fios - Double NAT Issue
I’m trying to configure Google WiFi to work with Verizon Fios.There is TV and internet service in the house.This is a very large house. In order to cover the entire house, I’m using 9 Google WiFi mesh...
View ArticleExisting customer trying to renew and being ripped off
I've been a Verizon FIOS customer for over 10 years now and my contract has just expired. I went to try to upgrade my services with a 2 year contract and the price they quoted me for the same existing...
View ArticleVerizon charging for a router I bought on Amazon
Hello, I recently upgraded my internet and the Verizon rep told me I had an option to pay 12.oo per month for the new G100 router or I could purchase off the internet and avoid the charge. He...
View ArticleDeleting Devices in My Network list
Hello Is there a way to delete a device from the "My Network" list? There are several devices that we no longer use but show as Inactive on the list. Would love to get them off the list to make...
View ArticleIncorrect increase in monthly bill - need help getting my old bundle back
This morning, while logged into my account at Verizon Fios, I clicked on an offer to increase my internet speed that would cost me $19 LESS per month. I should have realized this was too good to be...
View ArticleShare USB from Fios Quantom
I plugged in a 1TB drive to the Quantum router, but can't find a way to share it with all my laptops. How can I make it a network drive? TIA!
View ArticleNew Samsung SmartTV not getting through ActionTec router
We have recently dropped both FIOS TV and landline services, but continued with the internet services. After dropping these services, we installed a new Samsung Smart TV 5 feet from our ActionTec...
View ArticleCan not access "MY PLAN" on verizon.com FOR OVER A YEAR!
Moved to My Verizon Account board for greater exposure
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Slow download and Fast upload. Are there any solutions?
I've been reading that others have had the same problem of slow downloads and fast uploads but I haven't seen any real solutions. Situation:Gig Fios is speed tested at...
View Article50 feet of FIOS cable lying in my front yard
There is no section of the web site or phone mensu for reporting a downed line. The line is still connected and working, but coils of black plastic cable are lying in the sidewalk and street. Someone...
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