This morning, while logged into my account at Verizon Fios, I clicked on an offer to increase my internet speed that would cost me $19 LESS per month. I should have realized this was too good to be true, because now my monthly cost is $23 MORE per month and the Verizon supervisor tells me that there is no way to go back to my original bundle cost. How is this possible? It is bait and switch. All I want to do is to cancel this request and go back to the bundle I had this morning. Is there anyone at Verizon who can help me?
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