My Fios Internet management tool
Perhaps I'm late to the party, but did Verizon create a big problem with the recent My Fios changes? Looks like the app has changed and I'm seeing what looks like changes done on the fly. I'm...
View ArticleReplacement of DSL lines for Fiber?
Back before FiOS was even close to coming to Pennsylvania my family switched from Verizon High Speed Internet (DSL) to cable broadband from Comcast so we could have cable TV. Fast forward to 2019 and...
View ArticlePort Forwarding
Have setup port forwarding for a cisco camera. RTSP port is set to 1024. Port forward is set for both tcp and udp for port 1024. Cannot reach the device with the standard URL IP and port. Have turned...
View ArticleVerizon Fios Insane Price Increase. Terrible Customer Support.
I Have been a Customer for over 3 years. When I started paying it was $39.99 per month for FIOS. Then it went to $54.99. Then 64.99. I got my bill this month for 100/100 Serice and it was $94.99 per...
View ArticleFios - Apple Extreme - Networking
Currently my network is configured as Fios Cable runs into my basement and splits to first floor Verizon Fios Router with network functions turned off. and DVR in Basement PS4 is Hardwired to Fios...
View Article$150 reward card - lost - cancel existing
I lost my $150 reward card - is there a way to cancel the existing card and have a new one sent to me?
View ArticleAfter removing TV and phone, should I remove the coax splitter?
I used to have FIOS Cable + internet + phone. I have cancelled cable TV and phone. I have the coax cable running from the ONT to a 3-way splitter, one to my router, and the two others used to run to...
View ArticleBuying used rental Fios G1100 Router
Hello, I have been using a G1100 router for the past 3 years as a rental (very stupid). I called them and asked if I could buy this same router, and they denied. They say I can buy a new one from them....
View ArticleNot feeling supported...
We ordered Verizon FIOS service for our new home (new construction) on December 15th. Our builder tells us that Verizon has already prepared "the outside of the home" for us and that they have...
View ArticleWill my NetGear Nighthawk AC1900 router work for the Fios Gigabit Connection?
I just got off the chat with a support representative who told me that the only router that I can use for the Fios GigabitConnection is the one supplied by Verizon. Somehow I find this hard to believe...
View ArticlePort Forwarding Services
Working to set up bypassing the quantum gateway and I was wondering if someone knew what ports have to be forwarded in order to get the caller ID to TV to function properly and also the Alexa voice...
View Articleadding second router issue .
I have triple play. The fios gateway router is setup upstairs and is working fine. it is distibuting IPs to the devices as expected. I have an old verizon actiontek router which i have connected to the...
View ArticleFrustrated - FIOS not available after many years
I've been waiting for FIOS for many years, but am still being told it is not available in my specific apartment. They won't tell me if it's available in my building, but they did say that it's...
View ArticleDevelopment Agreement Greenway Farm
Hello!I live in a large development of 279 units. The development was wired for FIOS internet and has FIOS boxes throughout. Many of us have tried to get service with FIOS but are told we're not...
View ArticleRemoving/Deleting Old Devices on Quantum Gateway router
How do I completely remove devices from my Quantum Gateway router. I no longer use the devices and would like them gone from my network. The devices aren't connected but still show in my network....
View ArticleHoliday Bonus Amazon Echo Redemption issue
Like many others, I have been suffering to redeem the Amazon Holiday Bonus offer ( Amazon Echo 2nd for buying Fios 300 Mbps internet).After the first month payment, I received the redemption email. I...
View ArticleBait and switch! And awful online chat service.
I spoke with a CSR named Shateria in online chat who was very helpful and walked me through my options for renewing my internet contract and getting a cheaper rate, because my bill had just jumped up....
View ArticleCertain Devices Connect but Have No Internet Access
I've been a customer for a few years now wihout too many problems. Suddenly, there I have several devices that will say they are connected to the router but there's no internet access. I've tried...
View ArticleSo after months of my router dropping off and having to reset my adapter
NOW they say there's a problem with the router? Son of a **bleep**! Better be giving me a refund!!!! Why am I paying extra for 5 gig when it doesn't work?
View ArticleConsistent Internet Droppage - 5 Techs Have Been Out To my house...
Hello, Looking for some help here as a last resort. I have had Verizon Fios Gig service for my home since June 2018. For the last four months I have experienced Internet drops at minimum three times...
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