Amazon Echo promo
Hi, I've have been trying to redeem the bonus gift of an echo by clicking on the links in the 3 emails that I have received but they only take me to my account home page. Does anyone know how to fix...
View ArticleAmazon Prime Offer
the Verizon Amazon Prime offer is a total scam. I have called Customer Service and have been transfered from one place to another to to avial! You get an email to redeem and it cannot be accessed! And...
View ArticleCan not visit some Chinese websites for more than 10 days!
douban.comiqiyi.comxiachufang.cometc. There're other sites not working too, traceroute only shows me this traceroute to douban.com (154.8.131.172), 64 hops max, 72 byte packets1 fios_quantum_gateway...
View ArticleFiOS Availability in Apartment Complex
This question has been asked a billion times by others already, so here's hoping I can find some closure, too. I live in a new construction apartment complex (~2016) that is deep in FiOS territory...
View ArticleUse old Verizon Westell router with FIOS service?
Hi, I recently moved and had FIOS service set up. I didn't want to buy a new router, since I had an old Verizon-branded Westell A90 router that had been used for less than a year and was in great...
View ArticleCan't Redeem the 1 Year of Amazon Prime Offer
I have contacted Verizon several times about the 1-year of Amazon Prime offer not working. I have chatted with reps online, who have given me incorrect information. I have called multiple times, been...
View ArticleSpeeds are "only" 500/500Mbps after upgrading to Fios and using own router
This was measured on Speedtest.netI have the ONT connected to my refurbished Linksys 1750 (https://www.linksys.com/us/p/P-EA7300/), which came highly recommended to use with Fios, and connected via...
View ArticleDid not receive 100 dollar Visa card
Verizon has not sent me the 100 Dollar Visa card that they promissed me. I signed up for services since 08/20/18. I have called the fios several times and I keep getting the same answer. Sorry we are...
View ArticleFios Prime/Echo promotion link gone from MyVerizon App
Fios Prime/Echo Promotion,I received the redeem email promotion on 1/9/2019, and today when I go to MyVerizon app, see the link, hit it, starts loading and nothing. Enter the app again and link nowhere...
View ArticleCan I use my fios gateway as a switch?
To be concise we had fios gigabit internet. The the ethernet come directly from the ont and goes into my nighthawk x10 router. From the router I have all the ethernet ports used. But ethernet cable...
View ArticleNo grace period?
I was on Fios Double Play no contract.Retention department downgraded me to Fios Internet 100/100 plan. They told me it would be the same deal as the "new customer promo". However, after signing up I...
View ArticleNeed to reach the Engineering Department
I am working on a new residential highrise in NYC. We would like to bring Fios to the building for the tenants. We need to speak with Verizon about the process and steps to do so. I have been through...
View Article$50 Gift Card from Amazon..HOW TO REEDEM
I signed up for fios during the $50 gift card from Amazon promotion. The istallation had to be done by December 31th. to take advantage of this promotion. So I set up my istallation to 31th. However...
View ArticleRandom Signal Dropouts
Early this year my internet signal would radomly stop. Both the internet and WAN coax lights would go out and then come back on after about two minutes. Without doing anything, the problem went away...
View ArticleNEED HELP! Connecting to Fios internet
Hi, I've been requesting Verizon to set-up internet for over a month and all customer service does is put me thru loops contacting the regular customer service line. I have tried requesting service...
View ArticleFree Amazon Prime and Alexa Link Broken
I signed up for Verizon FiOS and was supposed to get a free year of Amazon Prime & a free Alexa Echo. I got an email the other day saying to click on a link to claim it before time runs out, but...
View ArticleSetup Fee?
I'm in the middle of transferring my Verizon Fios internet service (100/100, No Annual Contract) from one apartment to another. A little less than a year ago, I had Verizon Fios at my old apartment....
View ArticleReward Card Nonsense
I signed up for Fios in July 2018 and was told I would get a $100 Visa Card. I subsequently registered for it online and received an email on 10/25 saying my reward would be on it's way soon. Nothing...
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Alexa Voice Control Using Your Own Router
happy FridayHappy Friday! Having some issues getting my Alexa to control my Fios boxes. She will repeat back to you as if she did change the channel but the channel doesn't change. I'm also not getting...
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