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Moved to Fios TV Technical Assistance board for greater exposure
View ArticleHelp Needed Please with WiFi Issues
Trying to get some info without going through Verizon as they seem to want to sell me everything and I'm not overly tech savvy when it comes to routers so hoping you all can help me figure this out...
View ArticleUsing Alexa with Your Own Router
I was wondering if anyone has been able to utilize the Alexa voice control with the quantum gateway hooked up to your personal router? I am currently using a Netgear Nighthawk X10. Everything else is...
View ArticleIPv6 Routing settings
In my Verizon FIOS G1100 router web page (http://192.168.1.1) I have enabled IPv6 using the IPv6 Configuration Control page. What do I enter in the below Routing page for IPv6 settings (Destination...
View ArticleNetwork extender over Cat6
I am looking to get better WiFi to a corner of my house. I thought I was being forward looking and removed the coax from a bedroom and replaced it with 2 cat6 cables. Can I connect the WCB62000Q via...
View ArticleQuantum Router Rental. Beware
My complaint is: I have been paying for a rental on a Quantum Router for more than 18 months at almost 9 dollars a month. My only option now is to buy the machine at the price of a new machine at 199...
View ArticleWhy is customer erice incompetent?
I signed up for fios cable with auto billing. I cant get me $100 Visa Card because the site says I havent paid my bill. They put it on hold and cant explain why. This was acknowldged by customer...
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Bogus bill charges
I was given a "free" upgrade to 100/100 last month. Verizon now has decided that it wasn't free, and upped my bill 60%. Can someone help? I should also mention, this has happened 3 times in the past...
View ArticleG1100 - How do I disable Client Isolation or AP (access point) Isolation?
Hi I noticed that the 2 bands (2.4 and 5 G-Hz) are isolated. For instance My pc cannot see my printer if not on the same band and since my printer is limited to 2.4 then my PC cannot use 5GHz and be...
View ArticleWill extender Work with coaxial if my router is connected via Ethernet?
I have a gateway router that is connected from the ont via Ethernet. I’d like to get an extender for our fourth floor. The house is wired for coaxial, but note Ethernet (other than the connection...
View ArticlePutting MI424WRI Router into Bridge Mode
Hi there!Looking for some answers in the community. I have a Google Mesh network attached to my Verizon MI424WRI. We are having major disruption in the wifi and Google support is asking me to put my...
View ArticleWindows Shared Folders? I never allowed it! Help!
In "Device Information" it's showing "Windows Shared Folders" and provides an IP with \\ before and after the IP address. This is showing for all 3 devices connected to the wifi and i NEVER set up...
View ArticleIncrease speed from 50/50 to what?? And Verizon's "support" giving false...
Merged with existing topic
View ArticleUnable to redeem free Amazon Prime and Alexa offer
Much like some of the prior posts, I have also been trying to redeem my promotional for Amazon Prime and 2nd gen Echo since I recieved the email on back in mid-Dec 2018 stating that I am able to...
View ArticleHow do to make a customer service complaint?
Is there place that I can make a complaint against a specific customer service representative at Verizon? To clarify, I don’t want to complain about the company in general, so I don’t want to reach an...
View ArticleVent: Service cancelled three times
I signed up for Fios September 1st. I rented a modem and subsequently purchased a used modem. I called 5 times to request a return kit be sent to me so I could return the modem that I was renting. The...
View ArticleRedemption link not working
I'm starting to think that all this "offer" it is just a scam.... How is possible that more than 20 users have the exact same issue (and counting), and still had no solution to that know issue .........
View Article$150 Visa Gift Card Still Not Received
It’s been over 3 months since become a new customer with Verizon. I signed up with the Google/Nest and $150 Visa gift card promotion. I received the Google/Nest credit early on but have yet to see the...
View ArticleNot getting 100/100 upgrade any more after service outage
I began a 50/50 Verizon FiOS plan in September 2017. They not only met that speed, but exceeded it slightly. Verizon gave me a free upgrade to a 100/100 plan in August 2018. My speeds nearly...
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