I was on Fios Double Play no contract.
Retention department downgraded me to Fios Internet 100/100 plan. They told me it would be the same deal as the "new customer promo". However, after signing up I see that they locked me into a 2 year contract when the "new customer promo" is a non-contract deal.
It's only been 1 week since the downgrade and they still want to charge me an ETF to cancel. Thought I would have at least 14 or 30 day grace period.
Any way to get out of this contract?
