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Port forwarding is blocked?
I have been trying to set up port forwarding on my router for years unsuccessfuly and have finally decided to try to fix it. I can set up port forwarding rules just fine in my router firewall settings...
View ArticleChannel 682 FIOS Router Upgrade
Why is channel 682 offering an upgrade to the Advanced FIOS Router for $99.99 with a picture of the Actiontec MI424WR model even though I already own the FIOS Quantum Gateway G1100 model? Last year,...
View ArticleVerizon Cloud Storage Size Indicator
The storage size indicator for my desktop computer app for Verizon Cloud has steadily been incrementing. It is now at 507.2 GB and counting. But, I only have one device on the account, the desktop...
View ArticleVerizon FiOS Quantum Router
I have the newest quantum router from Verizon with 75 over 75 and the truth is the wifi range is NOT 325 feet away and it's located in front of a window, if i walk more then 25 feet away i loose wifi...
View ArticleSelf Install/Move
I have an order placed to do self install for a move on May 9th. There is no shipping status on my order, nor have I received the packaging to send the old equipment back. Is anyone else having this...
View ArticleWireless internet stopped working. Just got brand new router: Same Issue
Don't really know where else to post this, thanks for reading. On Sunday of this week (5/1), my wireless internet almost completely stopped working. If it DID work, it was sporadic and only...
View ArticleFiOS internet down in Pittsburgh
Internet is not working here in Pittsburgh. My trace route stops after the second hop at 173.75.35.1. Also the FiOS outage page keeps redirecting back to the login screen.
View ArticleRefund!!!
I switched off my Verizon FIOS service 8 months back. As with many, may others on this forum I've been getting statements every month indicating I'm owed $59 by Verizon. I've called twice - both times...
View ArticleMy building and apartments in my floor are connected to FIOS, but NOT my...
I live in a building that has FIOS, more than half of the apartments in my own floor show up in Verizon's FIOS database, but my own apartment does. How can I place an "engineering request" to Verizon's...
View ArticleRouter Issues
Why does my Router have no Sticker for wifi and router password?????!!!!? I need my router password!
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Very slow upload speeds
My upload speed is very slow (~1.6 Mbps, according to various speed tests including Verizon's). I have 50/50 service, and I used to get about 40 Mbps up and 30 down. Today I'm still getting 30 down,...
View ArticleSwitch router to coax
Quantum router installed in basement with ethernet from ONT. How do I switch to coax so I can move router to another room? I called tech support during the strike and got second rate service that did...
View ArticleTurning off the wifi on my router.
I went to the website and turned off the wifi in both the basic and advanced settings but the router name is still showing up on my network choices on my computer. I want to shut the verizon wifi off...
View ArticleBilling issues and customer service, or the lack thereof
So being that I can't manage to get someone on the phone to talk about why my bill is wrong, does that mean I don't have to pay it? Silly boy, that's the whole point. They over charge you then don't...
View ArticleI am having nightmare trying to get my services moved to a new place
Hi,I've spent close to 2 hours first on the phone and next on chat trying to get my current services moved to a new place.First of all it took an hour for one of the sales representatives to try to...
View Articleabout fios installation
hi guys i did a order fios internet 150/150 today but its said need to wait until july 13 2016 to get install... that means i still have to keep TWC like 2 month,i dont want to be twc user anymore.....
View ArticleCustomer service blatantly lies
I signed up for Verizon fios Internet service last fall. I needed Internet for school, but I knew I probably would not be staying in my apartment for a year. I was planning to move in with my...
View ArticleSince FIOS, phone shows wrong time
Since we got our FIOS at the end of March, our cordless phones (we have a base station with three handsets) have all been showing the wrong time. I set the time at the base station to the correct time...
View ArticleNo Internet Access - Coatesville PA Area
Has anybody reported no internet access by FiOS in the Coatesville, PA area? My verizon provided Actiontec router has been displaying an Amber Internet light since 10PM, May 10th. Tried cycling power...
View ArticleOutrageous CMR Claim
Several weeks ago we had an issue with our service and we called to have a technician come out. We knew something was wrong outside because everything inside was fine. On the phone I asked I would be...
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