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Wireless internet stopped working. Just got brand new router: Same Issue

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Don't really know where else to post this, thanks for reading.  

 

On Sunday of this week (5/1), my wireless internet almost completely stopped working.  If it DID work, it was sporadic and only temporary, as it would not work for long.  And it stopped working for EVERYTHING (Phone, Laptop, Netflix, etc).  Router worked fine for about a year, and now it doesn't.  

 

Talked to a service rep, they sent me a new router.  Great!

 

...Until it had the exact same issue. Brand new router, same exact issue.   All my devices say they are connected to the internet, but there is no flow of information.  Can't load a website, cant really do anything.  I tried a lot of things.  

 

The issue is not:

Damaged wires

Distance to the router

Router Location

 

Things I have tried:

Rebooting the router

Restoring router to factory settings

Using a brand new router

 

Wired internet works fine, anything with an ethernet cable.  It is just the wireless that is the issue.  The only thing I can think of (and I am far from an expert on this stuff) is that I got 2 bad routers in a row, or there was some sort of setting change that I didn't know about.  I could be wrong.  Or I am sitting on a pile of uranium and that is messing with the signal.  

 

Any ideas?


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