Proof of residency
I was wondering if there were a list of accepted forms of proof in regards to a request for proof of residency? I plan to use my lease but was curious about other options.
View Articlewi-fi hotspots
Does Verizon have a network of identifiable public wi-fi hotspots similar to the network of hot spots operated by the major cable companies?
View Articleearly termination fee credit
Hi There,I was not under contract but still got early termination fee credit email. Also, I moved to a country where there is no Verizon services. Chat is always busy or offline. Facebook page also did...
View ArticleFios Wifi Extender Ethernet Port Issues
I am using the fios wifi extender ethernet port to connect my xbox one to the internet, the connection keeps dropping. My PC is also connected to the other ethernet port on the extender and keeps a...
View ArticleWired-only operation?
I just had someone in Verizon chat tell me it is NOT possible to turn off the wi-fi on a G1100 router while continuing to use its Ethernet ports for Internet access. (I have two desktop computers wired...
View ArticleWebsite That Always Loads Fast Now Taking Awhile
I believe i am having this problem. I have a website that always loads fast and for the last week I have had to wait awhile to get in. If this is my problem what can I do to have it corrected?Thank You!
View ArticleMy FIOS internet speed problem solved
A recurring and frustrating issue that keeps popping up on the board is the matter of internet speeds much slower than contracted for. I have had this problem for well over a year, and have gone...
View ArticleConnect second quantum gateway
We recently moved into a house and ordered 50/50 Fios and received a G1100 quantum gateway router. We discovered in the basement another G1100 already hooked up and transmitting wifi. There are two...
View ArticlePayment Dates Keep Changing
So I got Fios installed on October 23rd this year. I automatically assumed the 23rd would be when I pay. So the bill comes and it's due on November 16th. Almost a week earlier than I planned. I then...
View ArticleThe Verizon box outside my building is open
Is this safe? It also gets giant icicles over it in the winter. My service is fine but I feel like someone should know about this.
View ArticleVerizon overcharging me by not pro-rating the agreed upon discount
I just switched from a plan that was 49.99/mo for 50/50 internet to a 100/100 plan for 39.99/mo (which is a great deal and I am very happy about it!). Since the 39.99 deal is an offer for new...
View ArticleGigabit being sold but not available
I recently opted out of tv and upgraded my 75 up/down connection to gigabit. After 3 separate attempts to schedule install, I was finally told by a supervisor that there were not enough ports available...
View ArticleDownload Speed Issues, support not helping
So. I have been having issues with my download speed for about 4 to 5 days now. Started off thinking it was a small issue, then it persisted for more than a day. I restarted my router, rebooted my...
View ArticleNet Neutrality Lobbying
Yes, I am wondering why Verizon has decided to back, endorse, and lobby for former employee and current FCC chairman Ajit Pai who repealed Net Neutrality this week. I think you owe an explanation to...
View ArticleFIOS Router losing 5Ghz connection while 2.4 Ghz connection works fine
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