We recently moved into a house and ordered 50/50 Fios and received a G1100 quantum gateway router. We discovered in the basement another G1100 already hooked up and transmitting wifi. There are two coaxial cables coming up from the basement into the first floor of the house. I assume one of these cables is for television, and one is for the internet. We can connect to the internet via the basement g1100, however the signal is poor in some parts of the house. When we connect the g1100 we received from Verizon to the internet coaxial cable on the first floor, we are unable to connect to internet. The globe icon on the front of the g1100 is solid red instead of white.
What steps do we have to take to set up the g1100 we received from Verizon so that it will connect to the internet ?