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printer set up

Just had Verizon Fios installed and at a loss as to how to connect printer. Any help for this old lady is appreciated. 

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Gigabit Internet Plan may be marketing fraud

I'm a small businessman and owner of a technology company and I am trying to get the Gigabit internet plan that Verizon has recently announced that they have. The problem is, I do not believe you can...

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Can I use other router as main and add Quantum gateway router?

Hi Everyone, I have Fios gigabit service and Quantum gateway router. I would like to know if I can use other brand router(non-wireless) as primary and add gateway router as second.  Here is the story....

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cannot upload proof of residency

how does one provide proof of residency? I always get a blank page whenever I click the upload button.

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connecting usb printer to fios router to use over wifi

I've seen this question answered elsewhere but not recently. I just switched from cable modem connected to an Apple Airport Extreme (6th gen) to FIOS (without the Apple router) and despite what the...

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Setup fee $90 Scam!!!

I've signed up for the giga internet service June 2017.Sales rep did not mention $90 setup fee at all... and the fee just shows up in my bill. So I called Verizon and they're saying I should have read...

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Starting Service Earlier Incurs Setup Fee??

I recently placed an order for Fios 50/50 internet only service for the apartment I'm moving into tomorrow. I currently have a technician scheduled for 7/19/17 but I'm moving in tomorrow and starting...

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Slow Gigabit Speeds

So just upgraded from 150/150 to gigabit service and get a max 400 for download speed. Upload speeds seem to be in the 900s. Doesn't matter what device (mac mini, dell laptop, iPhone, iPad etc) or...

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pairing new router with range booster?

Just got a new router from FIOS to upgrade to 100/100 and now I don't know how to pair it with the range extender/booster I got from fios in june?  How do I pair them?  thanks,PJ

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printers?

is there a way to hook up a wifi printer with your fios router to get it to perform better on the local network?  Our wifi printer is annoying and on it's own network...wondering what happens if I...

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Two Routers

I have two routers. I want one to be my primary and provide access to internet it is on the first floor connected  to fios via coax. I want to place the second router on the third floor as a second...

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Wifi Extender Model# WCB6200Q Setup

I bought the Wifi Extender Model# WCB6200Q to extend wifi in my upstairs. I am having issues setting it up with my network. I want it to repeat the same SSID, but it is creating 2 new SSIDs that are...

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Bought a new house with installed Verizon boxes

I bought a house that has alredy the big boxes of Verizon Fios on every floor from the previous owner. I do not use Fios and I would like for Verizon to get them removed along with the wires coming...

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Fios 5g connectivity issues

Hello All,I had fios installed 2 days ago because I really needed the higher speeds for streaming. All of my tablets and phones recognize and easily connect to both the 2.4 and 5g networks. Both of my...

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Windows 10 PC indicates connection to secondary router where there is no...

I have the quantum router.  My PC is wired directly to the router.  MY PC does not have wirreless.  Also wired to the router is another router that I use for wireless.  When I am on the PC and check...

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Internet stopped working

Our internet stopped working. We are in the Vienna, VA. Any known issues?

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Intermittent Internet Issues since last 5 months and Verizon has been ignoring

I have been having Internet Issues Since February this year. I am in Ashburn, VA area and my neighbors don't have the same problems except when there is widespread internet issues. I have reached to...

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Fios 5GHZ WIFI extremely slow only for WeChat app

Hi guys, i have fios 1gb internet with very decent wifi speed on the 5GHZ wifi at around 500mb download and upload. When I connect my iPad to the 5GHZ wifi everything is very fast except the wechat app...

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No internet for a WEEK

Last Thurs morning we woke up to discover we had no internet. We did all the usual things we've had to do in the past, rebooting the router, restarting the hardwrired computer hosting the network,...

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Enable Z wave on Quantum Gateway

We have Schlage Connect lock, which works with  Zwave.How can I enable Zwave on my FIOS  G1100 Quantum Gateway Wireless Router? In the spec sheet of the router it says Z wave advanced...

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