Cloning SSID on network extender
I have a FIOS network extender. I've connected it via coax. The extender works overall, but is not cloning the SSID. I called Verizon support and the support rep said that it won't clone the SSID if...
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internet discounts, gone.
so I had internet only, 50/50, for $35 a month. great deal. it recently went to $50. now my last $10 discount is gone, so the bill is now $60/month. yet on your website, you offer 50/50 internet (same...
View ArticleComplex Router Issue with Home Network
Firmware - 40.21.24Router - MI424WR-GEN3I My current setup is fairly complex... FIOS Router - 192.168.1.1 PORT 1 - Desired for Laptop (explained later)PORT 2 - Powerline Extender 192.168.1.3 ->...
View ArticleWhy do I have problems with 75/75 being slow?
It feels like I am stuck with a 3 mbps sometimes. I watch videos at 1080p 60 fps or even 2k resolution but I am lagging. I have a pc that is compatible with 2k resolution so why is verizon so slow at...
View ArticleNeed help understanding my FIOS ONT, battery back up and router.
I have been a FIOS internet only customer for the past 4 years. I'm looking into switching my FIOS internet connection from coax to Ethernet. However, my original FIOS installation does not make sense...
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i have 3 laptops two f them are okay the 3 rd one states internet limited? any reason for that?
View ArticleWIRING PROBLEM
Hey guys, i was just wondering does anyone know if i can switch the cable wiring and the internet wiring ?the cable wiring is super long for the spot its at now & the internet one is way too short....
View ArticleReceived the WORST customer service... or lack of?
Well as you can tell from the subject line, this is about their customer service. There is a back story to this I promise. On June 11, I was informed that the technican would arrive to my place from...
View ArticleFios Installation Complaint
I ordered Fios Internet on June 13 to be installed on June 18, 2-4 PM. The technician came and looked for the fiber optic cables and gateway box. He stated that the unit did not have the proper hookup...
View ArticleFIOS Availability in New Development (Built after FIOS rollout)
I recently purchased a house in a new development in a suburb. The two streets on the development have about 40 completed houses, then there's more construction down the street for the next 'phase' of...
View ArticleGigabit Fios Speed Help
Hello All, Had Fios Gigabit service installed 2 days ago. I have been testing my speed with all types of connections, direct to Fios router, wifi, etc and the best ever has been 400mbps. The Fios...
View ArticleFios router, reboots EVERY night at 2am, can it be stopped from doing so?
Hi, At 2am EST the Quatum router does a reset, and it cause some anoyances. It's only been rebooting for around 3 weeks, and it's like clock work at 2am. Can I get it like it use to be with no...
View ArticleA upset customer and his complaints.
Hello Verizon, I am your new customer who had sucked an upsetting experience with your service. This is a very complicated problem and you may not solve my problem. If you can patiently read this email...
View ArticleGet IPv6 working on FIOS
I'm trying to get IPv6 working on my FIOS connection. Have an Actiontec MI424 WR rev I router - should support IPv6. I've got it enabled in settings. When I go to http://ipv6-test.com/ - it says ipv6...
View Articlenew installation wiring issues
For new fios installation, we need to run either fios cable or cat5/coax from basement into living room, along with electrical power line for new outlets. When fishing through the floor and walls, if...
View ArticleFIOS extender help!!
We got the wireless extender to use upstairs where wi fi is spotty. Specifically to use with an amazon fire stick on a tv. We finally got it hooked up to the tv and got it work with phones and iPad....
View ArticleEarly termination fee for transferring service
I transferred service from my house to my new house. I got my bill this month and was chargers $100 early termination fee on my old account and then an initiation fee at my new account. I was aware of...
View Article11 Phone Calls and 2 missed installation appointments later and I'm being...
So since I have placed my order, I have been on the phone with 11 different workers, each time being put on a 30min hold and having to retell my story to get different answers(most of the time being...
View ArticleUse my own modem for FIOS
I'm deciding between Comcast and Verizion FIOS. FIOS is the better deal, and I've had better success with Verizon in the past. Verizon offers a special modem for rent or sale. I'd prefer to buy my own...
View ArticleHow can I get in touch with the Engineering Department?
Does anyone know how to contact the engineering department?
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