Nightmare returning router
I purchased my own router and called to cancel my rental and ask for a return kit. The kit never arrived so I called again and also noticed the return also had the serial number of my own router. The...
View ArticleExternal Hard Drive and FIOS Router
First, aplolgies. I know others have asked similiar questions, but I want to be sure I have got it right. Just got off a live chat, but he wasn't really clear, given my level of ignorance. I want to...
View ArticleRouter resets
Hi. My Fios router resets itself about 4 times a day. When I check the logs there is a "BHR4 TIME CHANGE EVENT" and "BHR4 RESTART EVENT". Has anyone else had this issue? I have a G1100 router.
View ArticlePoor customer service
Waited on the phone for over 35 minutes, transferred to someone, who indicated it was the wrong department, put on hold again, and finally gave up. If this is how I treated customers, I would be out of...
View ArticleBrand new Customer - Worst Experience I have ever had when receiving a new...
I am beyond frustrated at this moment . I was very excited when I signed up for my Verizon internet service. The sales representation waa extremely friendly and positioned the service as though it was...
View Articleuseless
i am very new to this fios thing; but does anyone else find this fios app totally useless??
View ArticleChange 5ghz channel on Fios Quantum router - how to?
I want my Amazon Fire Stick to use the 5ghz band but according to a Google search this won't show up in the Fire Stick's network search unless you change the router's channel to 36. When I use the...
View ArticleRecommendation for a 16 port Switch
Currently building a new home and have cat5e installed. Will be using Verizon Fios, 500mps, their router / wifi, but need recommendations on a swich for the 16 ports. Don't want to slow down the speed...
View ArticleBattery Backup Unit
My battery backup unit is beeping and I need to change the battery again (second time since 2010.) I am finally wondering however what is the purpose of this unit since I don't have a landline. I have...
View ArticlePossible fraud fishing e-mails I am getting that look like they are coming...
I am getting e-mails that look official, saying that my e-mail account is going to be closed on the 8th. I have been getting these for a while, and ignoring them, but they look very official. My bill...
View ArticleQUANTUM GATEWAY and NO LAN
Hello: I upgraded to 75/75 mbs internet and was shipped a Quantum Gateway to repalce my old Actiontec router. The IP was released and the gateway was installed but there was no LAN connectivity. One...
View ArticleReturning Fios Gateway
I recently upgraded to 50/50 data plan for Internet. The Quantum Gateway router came with it for 10$ more a month. I no longer need it and would like to return it to drop the 10$ a month fee. I can't...
View Articleopening port 1433 for Azure
I just started using Azure cloud services for MS SQL.It requires opening outgoing TCP over port 1433.How do I set this up on my FIOS router?Thanks
View Articlehow to limit my child's wireless speed?
My child plays on-line game late at night, I tried to block his computer but it's easy for him to find out, so is there any ways that I can just slow his computer down so that he can not play? My...
View ArticleCould be Collisions? On my own network?
I have my own network/router attached to the Verizon Fios-G1100 and it was working fine for about a year, but I assume Verizon changed something because now MY network goes down about every 24 to 48...
View ArticlePotential Verizon DNS corruption
I noticed a bizarre issue where on a particular forum using Simple Machines software (SMF 2.0.13) that at the bottom of the page I was getting a lot of 'trash' text. A mixture of nonsensical strings of...
View ArticleFios install screw up ...Installers
My Fios install screw up new install. Purchashed the preffered deal with internet 150 mpbs and home phone.... ...Installers install my Fios yesterday ....First Internet has gone out a few...
View ArticleConnecting new and old routers to expand network
I have a G1100 that receives Fios internet through a WAN Cat5 network cable and it has the coaxial port available (or unused) on the back of the unit. I also have kept my previous Verizon router which...
View Article