Gateway router refund
I have an almost exactly the same issue as this other thread (see link below). I ordered new FiOS service with a new router, and realized I may use my own router, so I dropped off the new router...
View ArticleShut off payment completed text messaging
I've turned off all text messaging communication but still receive text msg notices when I make a payment. How do I turn this off?
View ArticleCoax and Ethernet WAN connected to my Quantum Gateway Router - Can I use my...
Trying to figure out if I can ditch the FiOS Quantum Gateway router that I currently have. I have a FiOS Custom TV package with 2 CableCARDs and the Instant Internet (750/750) service. My TV service is...
View ArticleMoving Fios - not able to move internet for the same price
I'm looking to move my Fios internet service to a new apartment (150/150 internet). I was super happy that the building is already pre-wired for Fios. However, when I called to have my service moved...
View ArticleVerizon FIOS renewal bait and switch in my own living room!
I got a popup on my TV asking me to renew my service for the next 2 years. The cost of the FIOS triple play was $75 dollars so I renewed on my TV. I got an email thanking me for my order with the price...
View ArticleMoCA to Router connection issue
Hello, recently moved to the new apartments with Fios Internet service.Because of some reasons I want to use my own R7000 router.Since I have no ethernet sockets, but coaxial only, I boutgh Actiontec...
View Articlehooking up Amazon Dot
Got an Amazon Dot 2.0 for a gift. I don't have a smart phone (and basically don't want one) ... so how do I get the wi-fi on my desktop to talk to my Echo Dot?
View ArticleInstallation question: outside wiring
I'm considering upgrading to the 150/150 tier. My ONT is currently connected via coax. If I upgrade to 150/150, will the installer be able to wire the ethernet cablefrom the ONT outside the house to...
View ArticleBeing ripped off about refund!!!
It has been weeks and Verizon has been taking money out of my bank account without authorization. Last month, they took out $210 3 separate times for the same payment owed. They said I was on autopay...
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Quantum Gateway Cutting Out Intermittently (Wired)
I just upgraded to 150/150 today. I got a new Quantum Gateway router (as well as a new ONT) and it worked during the speedtest before the Verizon tech left and within 20 minutes it started...
View ArticleSpeed slower than usual
Had 50/50, ran about 55/55 in reality, upgraded to 75/75 runs about 85/85 in reality, very nice, upgraded to 100/100 runs about 90/90 in reality, not so nice(but still good)100/100 upgrade required new...
View ArticleLag spikes since Feb 22 2017
Since Feb 22nd 2017 i have been getting heavy lag in online video games, most notably in the game League of Legends. Running WinMTR to the address suggested by Riot Games consistently generates results...
View ArticleQuantum Modem and Router
Is it possible to use the Quantum modem and then use a separate router for my wifi through the house. I have issues with the wifi signal from Quantum getting to parts of my house. So I was thinking...
View Articleextremely slow high speed fios
We pay a small fortune to verizon each month and have been a loyal subscriber since fios came into our neighborhood. Lately, fios has been extremely slow. Both on our wireless computers and on our...
View ArticleQuality of Service G1100
How to configure QoS on Quantum Gateway Router G1100. Suprised that these instructions are not included in users guide. Simply a reference to contact Technical Support.
View ArticleFIOS still not available to me, but available to my neighbors
My neighbors have told me that they have been able to get FIOS at their houses, but Verizon has told me that FIOS is still not available at my house. I thought that Verizon is supposed to make FIOS...
View ArticleCannot access my router
I have reset my router, tried the default username and password and all it says is that I have made too many attempts and that it is locked. What do I do?
View ArticleNetwork extender
I have a Verizon network extender, which connects via coax cable. How do I connect it, and how do I establish the network name for this device?
View ArticleTwo issues chat with Verizon and Netflix
I have been trying to use Verizon chat for the last few days but it is always busy and now I do not even get the option. Everytime I sign in through my computer to my FIOS account, I have to reset my...
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