I got a popup on my TV asking me to renew my service for the next 2 years. The cost of the FIOS triple play was $75 dollars so I renewed on my TV. I got an email thanking me for my order with the price of $75 confirmed on it, an order number and effective date. However, I get me next bill and the price for the triple play is $142.99. (even higher then before my renewal). This is clearly a bait and switch and I have the documentation. Does anyone know how I can get something done about this? So far none my five calls have ever gotten the promised callback(s) and I have even been hung up on.
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