Verizon Wants Me to Return My Own Equipment
I received a return box from Verizon today to send back my equipment after a disconnection. Inside, there is a receipt that lists the items they are expecting me to return. One of them is G1100, the...
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Port forwarding refuses to allow connection
hello i am trying to set up a dedicated game server that is internet facing. Im using unRAID to host a windows 10 virtual machine, windows 10 is a clean install and currently has the firewall disabled....
View ArticleHow to best use my own router as primary?
Hey guys, I have had Verizon for the past 4-5 years so I have an older setup where my ONT comes into my house in my dining room and my Fios gateway router is connected via coax in my office on the...
View ArticleFios cancelled my order without my consent, said it was my fault!
Moved to My Verizon Account board for greater exposure
View ArticlePurchasing FIOS routar
Am I right in my understanding that to buy the router, that I have had for the last two years, I have to still buy it for $209?
View ArticleUsing My Own Router Confusion
Hello all, I have read all the posts on using your own router but seem to be missing something. I can get TV service from mySTB but I do not get guide information. My setup is as follows: 1) Ethernet...
View ArticleFormal Complaint
I am so done. After a total of 10 times contacting customer service since February 2019 and having the discounts removed from my bill since Dec 2018 I finally reach a supervisor. She not only won't...
View ArticleMissing referral reward and no auto pay discount
I purchased Fios Gigabit in early December 2018. I went through the link for my $50 referral bonus in late January and it stated it would be mailed out. I never received the card in the mail. My...
View ArticleSlow wired speeds with own router
Hello. I have had Fios for about 6 months now and wanted to get rid of the VZ Gateway altogether. I do have the gigabit service as well as TV. Here is what I did to connect my own router:1. Release...
View ArticleNever received Amazon Gift Card
I signed up for service in December with $50 Amazon eGift gift card promo. Everywhere on the site/app says it’ll be emailed to me in 1-2 days, but I never received an email. It also said my eligibility...
View ArticleMoCA question
I'm sure this has been answered but I couldn't find exactly what I'm asking. I'm also an incredibly daft newbie at this stuff. I'm having FIOS TV and 1g internet installed next week. I plan to have...
View ArticleFIOS slow *except* with G1100
Wondering if anyone's seen this before... I have 100 Mb/s FIOS with a G1100 currently. When I run a speed test from a computer wired to that router, I see upload and download speeds in the 90s. All...
View ArticleHow do I redeem my Netflix subscription without the email?
I do not have the email to activate the free 1 year netflix subscription. What is the alternative method? I have had the account since Feb 2019.
View ArticleWorst Customer Service I Have Ever Experienced
Spoke to a Supervisor named Anne on 05/31/2019. I never had a customer service rep yell at me. She basically told me I am screwed and I have to deal with it. I called in 2-months ago because my new...
View ArticleCustomer Provided Router
Hello, I brought my own router to my account. Same as the rental unit I had. A friend who moved to Japan for the military gave me his router. I called tech support, he removed the old unit and added...
View ArticleTechnician no show. Can't get an actual appointment rescheduled after talking...
For the last 2 weeks, I've been confirming my appointment for initial installation today. Well, no one ever showed up. After 2 phone calls the best I got was that I'll get a call from the local...
View ArticleFIOS $150 Visa Prepaid Giftcard Missing
I became a verizon fios customer in March. I was told by the sales representative that we would be receiving a $150 prepaid visa giftcard as a sign up bonus, however, it has not yet arrived and we...
View ArticlePS4 not connecting to Fios
I had Wi-Fi trouble over the last couple of weeks. Long story short I have a new ONT and a bee Gateway router. Which fixed almost all Wi-Fi problems. But my PS4 does no longer connect. It did to start...
View ArticleIs Verizon intentionally make getting $50 VISA reward impossible?
Moved to General Products and Services board for greater exposure
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