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Verizon Website login...

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Connecting access point in garage far from house

I am trying to connect a TP-link N300 as an access point to my Gateway G1100. The N300 is located in my detached garage approximately 200’ from my home so I need to maintain WiFi in the house with the...

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Fios available to neighbors but not me?

The map of coverage is literally across the street, and not even half a mile down there is coverage on my side of the street as well! This isn't a town line issue or anything, I don't understand why I...

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Cannot Get Camera To Connect to WiFi

Hello, I have tried 3 different brands of PTZ cameras at my home. None would connect to WiFi. We have the same router at our business as at home. I decided to try the last camera at the office. It...

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Connecting my own router to Fios ONT

Hi,I am new to Fios and I'm using my own router (TP-Link AC1750). The pinned post is helpful, but it doesn't cover my specific situation: I don't have a Verizon router to start with.I am renting an...

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ONT issues!

I am a new customer to FIOS. My installation was 5 days ago. At the time of install a new line was run to the house, a new ONT and quantum router were installed. Since the time of the install, the...

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Customer Owned Router

I purchased my own router and returned the router I was renting from Fios back to Fios 3 months ago and they have decided to charge me a rental fee this month along with a 16.00 fee for making changes...

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hot spot

how do connect my fios as a hot spot to usemy computer tablet and other devices any whee.

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ONT COAX OR ETHERNET - Independent Router Purchase

How do I know if my upcomming install will have an ONT connectionion by coax cable or ethernet.  I am trying to decide if I should get my own router.

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Verizon FIOS Bills Me for Wrong Order

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On Demand resets Fios One Box

Every time I go to On Demand, it causes my Fios One box to reset.  This has been going on for about 2 or 3 weeks now.  Anyone else have this problem or solved it?

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Unable to clear the schedule for a blocked device?

I have an android device that I cannot get removed from my router. This means I am paying for internet that I cannot use? When I click 'clear schedule' I get the following...

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Desperate need for FIOS installation info

I have been informed that my service will be cut off in two weeks unless I schedule update to fiber, I currently have POTS and DSL in Montgomery county Maryland.I have spent past month trying to get...

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G1100 stopped accepting 2.4ghz connections

Randomly today my security cameras stopped working.  I noticed that the G1100 was no longer accepting 2.4 ghz connections Background: -Current firmware-5ghz is enabled with a separate SSID and is...

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Weird DNS issue

Hi, I come across a very weird DNS issue. Initially, I was using an automatic DNS server and couldn't connect to Google and a bunch of other websites, except for every one or two hours (yes, sometimes...

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Paying for gigabit connection, but Tech Support thinks I have 100mbps

I installed Verizon Fios into my new apartment yesterday, even though a technician was supposed to come do it until I called and asked if anyone was coming and they said no. At first I was getting a...

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Verizon charges extra tax!

Hi all, I am trying to understand what is going on! I recently moved and get new verizon service, initally I recieved their own modem (router) + extender, which they had charged 259.98, after a day...

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Beyond Frustrated - 9 calls no resolution - just told to call again tomorrow

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My Verizon Rewards

I redeemed my points for $10 Starbucks gift card on 04/24/2019. Received an email informing that typically it takes at least 30 days from the redemption date to the gift card to arrive. However, today...

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How to boost Internet

Hello, my Verizon router is the the room over the garage.  The bedroom furthest away does not get Internet and another room gets spotty Internet.  How can this be resolved?

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