I am on day 5 of TV/internet/phone outage from Verizon working on cable
This has been extremely frustrating. All I get are apologies from Verizon. We need someone to take some action. Through the weekend I did not see any Verizon trucks in the area where they say the...
View ArticleNetflix Promo & Gift Card
Hello, I tried to “Reply” to another Poster, but the system wouldn’t allow me to. Last January (not this past January but the one before) when I signed up for Gigabit Internet, I was told that I would...
View ArticleTree took out wires up the street - Verizon ignoring the problem
A big tree took out all the wires up the street. The utility restored power, but we still don't have internet. We've talked to Verizon, and they sent someone out, but he wasn't able to do anything...
View ArticlePlaln complaint due to error on FIOS website
I have been a customer for 6 years and a Wireless customer for more than 20, but I am extremely disappointed in my recent service from Verizon FIOS.An advertisement on the FIOS website offered a deal...
View ArticleSwitch to FIOS Triple Play using my own router and Tivo?
I'm currently a Comcast customer. The only gear I use from them is a cable card in my Tivo Roamio Plus which is connected to their signal via coax. I own my cable modem which I realize is worthless...
View ArticleFormal Complaint
I am so done. After a total of 10 times contacting customer service since February 2019 and having the discounts removed from my bill since Dec 2018 I finally reach a supervisor. She not only won't...
View ArticleUpgraded to 100/100mbps FIOS with little to no speed changes
I recently upgraded to FIOS 100/100 but have seen little to no bumps in download speeds. I understand that using Wi-Fi will give you about half of what is advertised, but I am receiving either the same...
View ArticleI have two Fios Quantum Gateways (G1100), I need help changing one to an...
I am having trouble figuring out how to configure the G1100 as an access point. Where do I go in the settings to change the Static IP address ? I have figured out how to disable the DCHP settings.
View ArticleVerizon Fios Sales Rep Full of Lies
I don't understand how a sales representative can lie and have no repercussions. Aside from the aggressive sales tactics, he obviously oversold and told me things that were outright lies. I only...
View ArticlePrice increase while under contract
As some others have noted, I too just got notice that my equipment charges will be going up even though I'm under a 2 year contract. This is unacceptable and I will be complaining to the public service...
View ArticleIs 5Ghz WiFi Completely Broken for Anyone Else with G1100 Firmware 02.02.00.14?
Backstory...At my old apartment, I had FiOS 100/100 with coax coming out of the ONT. I had the coax going into the G1100, which I was using as a router only (both 2.4Ghz and 5Ghz networks disabled),...
View ArticleAny Advantage to FiOS TV via coax and 100/100 internet via Ethernet?
Folks -- I don't readily see that this scenario has been addressed before, so I'm posting a new message. I currently have a FiOS bundle, including HD television, 100/100 internet and telephone (not...
View ArticleComplaint about agent who identified herself as Reed.
This is copied and pasted from the feedback i left after a chat: I will be putting in a complaint. I called to cancel an order. The agent, of course, asks why i want to leave and i gave a vague answer....
View ArticleFios My Rewards redemption
I have a lot of My Rewards points that would be lost if I don't use them. It's a shame that redemption options are only for those who have a TV cable plan. Does one know of other redemption options?
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Verizon port forwarding issue? (None of ports being forwarded being opened)
I am trying to port forward port 25565 for a Fivem server. I am able to port forward the port and it says active in the verizon UI, but when I check to see if the port is open, it's not... I even...
View ArticleOverPriced Xfinity Internet
Hi. I am a New customer with Verizon Fios and I am very happy with the Deal I got yesterday. Also I have yet to cancel my xfinity internet since that was a decision I took several days ago because...
View ArticleInternet outages on the hour- Philadelphia
Somebody else has to have this problem. It’s been going on for years now. On the hour, and half hour usually starting at 8:30pm, I will lose internet for 4 minutes, and it will resume again. Just long...
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G1100 Moca Issues
I am Tivo user who relies on Moca currently to provide IP service to my Roamio and Mini's. Friday when I was going to bed I went to watch TV on one of the Mini's in my bedroom, noticed it was no longer...
View Articlefios in canonsburg pa
I am moving to cannonburgh pa and the only choice I have is comcast and it is crap fios need come to the area please. people need right to have good a reliable internet please Verizon bring fios to...
View ArticleAre parental controls effective?
I have a Quantum Fios router. I did an experiment that suggests certain types of parental controls are ineffective. During homework time, I want my kid to able to do research on the web, but block...
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