Is fios customer support down????
I cannot get through to fios support via phone or call back. Error received on website, and phone system just disconnects me.
View ArticleFrustration with being charged a rental fee for a G110 router I bought 3...
So in January of 2016 I bought a G110 router on ebay, the actiontek just didnt have the wifi signal I needed. I hooked it up and have not have a problem sense. I recently ditched the triple play to...
View ArticleUpgraded service and router stopped working
Hi all,i called Verizon today and upgraded service from Fios 50 to 100. I can still see my network on my devices but no devices will connect to it, and the globe icon has turned red. Tried the old...
View ArticleMultiple Charges on Bill When Moving
My wife and I moved from our apartment back at the end of October to a new house that already had Verizon installed. I went through the moving process online with the understanding that all the fees...
View ArticleHow much bandwidth do you really need?
I am wondering just how much bandwidth is really needed with todays devices. I currently have 100/100 service. My most extreme case scenario of connected devices would be: (This is not common that all...
View ArticleNeed help installing Asus AC87U over FiOS Gigabit
Good morning, I'm trying to install my old personal router (ASUS AC87U) because it provides much better signals in my house, but I'm having some difficulty getting VoD and Guide to function properly....
View ArticleSmart home and Visa promo
So I received the smart home credit of $200, but never got the Visa card. There was a prompt to register for said card when I logged into my account so I clicked it, but it only took me to the rewards...
View ArticleWant to get rid of G1100 and use own router. Questions.
Guys,I have Verizon FIOS Triple play package with 100/100 internet. I want to redesign my home network and get rid of G1100 gateway I currently have.G1100 is connected through the coax (not direct...
View ArticleMailing address or email address
Does anyone know an email address or mailing address for Verizon customer service? I have a 4 page complaint to send.
View ArticleONT ethernet port difficulties
Lately my wireless internet has stopped working, necessitating 2 technician visits in the last month. I have internet without cable through the ethernet port on my ONT box, connected to a Netgear...
View ArticleFiOS to later part of new construction townhouse, 200 other homes complete
Builder said all that needs to be done is have a VZW tech come and install the box on the end of this row of townhouses. How can this be expedited? Homes already have underground conduit run to each...
View ArticleCan't connect to Sonos on 2.4 GHz SSID when connected to 5 GHz
I just received a Sonos speaker as a gift and set it up in my house. I have a FIOS G-1100 router and an Actiontec extender in my house, both with 2.4 GHz and 5 GHz frequencies. I was able to set up...
View ArticleFios Sign Up Promotional: Amazon Prime/Echo
Hello, I have been trying to redeem my promotional for Amazon Prime and 2nd gen Echo since I recieved the email on back in mid decemeber stating that I am able to redeem. The problem is when I click on...
View ArticleUnknown Disabled Wifi Network on My Account
Looking at the "Internet Management" pane of MyFios, I see my two Wifi networks listed (one for 2.4 Ghz, one for 5Ghz), plus a network called FiOS-J0HOH-Guest that is marked "disabled". I have no idea...
View ArticleLacrosse Weather Station will not connect to Wifi
I have a Lacrosse Weather Station C83100 and it will not connect to my Gateway Router. It is only supported on 2.4 Ghz Wi-Fi. My Iphones are connected through the router on 2.4 Ghz so I know the...
View ArticleFios TV app streaming to Vizio TV
I do not have a fios set top box.The TV’s WiFi and TV Ethernet is on the same lan sub-net 10.59.11.xxx The tv and iPad is setup properly since the WiFi iPad can stream YouTube to the Vizio. The iPad...
View ArticleSign a new 2-year agreement and keep DVR-for-life
Hi, my Verizon Fios 2-year agreement has expired and my bill increased by a lot. So I am trying to sign up for a new 2-year agreement, however a chat support agent explained to me that if I do sign a...
View ArticleIP lease not renewing - issuing same IP even after leaving router unplugged...
For the past several days I have been attempting to get a new IP lease, releasing the old lease, and then unplugging the router over night. When I plug the router back in the next day I am receiving...
View ArticleLink to redeem Amazon Echo
I started service in November and received an email in December to go online to redeem my Amazon Echo. There is a small box saying "you can redeem after 12/16/18" but there is no link and no...
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