How do I set time limits for devices on my wifi?
I am not able to access the area where I can set time limits for devices on my wifi. Can anyone help? Getting very frustrated!
View Articlegoogle nest promtion
12/4/2018 calls and online chats to no avail with verizion put on hold for hours only to get disconnected asked to be email was told unable to respond via email latest chat told to call reward between...
View ArticleDoes Verizon have the Customer in mind?
Does Verizon believe in customer service. I was given a date and a time window for Fios installation. I waited around for 2.5 hrs and no one showed. I had to call to find out when the installation team...
View ArticleVerizon Failures
I switched to FIOS years ago due to poor service from Comcast and continually having to restart their cable modems.Now, about 8 years later, I feel like a comcast customer again. After experiencing...
View ArticleWiFi issues
Our WiFi will not let my husbands iPad and my sons iPhone stay connected to the network. I’ve shared the password and they’ve entered the password and it will say that it’s the wrong password and won’t...
View ArticleThe Fios promotion bundle amazon gift card question
I signed up for the fios promotion and suppose to get an instruction to get the Amazon $50gift card. It has been over a week and i did not get any email. When I call in verizon customer services, they...
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Property Damage for FIOS Contractor
In late October a Subcontractor installing Verizon FIOS in Pensacola, FL damaged Keller Construction's sanitary sewer piping. There was a directional bore center punched thru the sewer piping. Mr....
View ArticleVerizon cancelled my Service!
My wife went to return the Verizon router, and they accidentally cancelled our internet service. The person hit the wrong button apparently. Really?? It's 2018, are there no validations on their...
View ArticleReward status: On hold
Hi, What’s this? > “Reward status: On holdYour reward is currently on hold because of a past due balance. In order to receive your reward, your past due bill must be paid in full. Refer to your...
View ArticleTree branches tangled on phone/cable lines
hello everyone! I am stuck with a problem.There is a tree in front of my property (outer edge of the sidewalk) and has branches that is entangled with both cable wires running thru it and fios wires...
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Can't Get Black Friday Ring Doorbell. Scammed?
I was so excited to sign up for Fios in our new home -- the first time we've been in an eligible location. I signed up on Fri Nov 23 (Black Friday) for Gigabit internet with a deal that, in addition to...
View ArticleRefer a Friend Status on new order
I'm a new customer and ordered a double play package (Fios and TV) using a refer a friend code. The promo says that I will get a $75 gift card as well as the referrer after 60 days. How can I confirm...
View ArticleQuestion about installing Fios in apartment complex
I currently use a modem/router combo connected to a coax output in the wall, and I am upgrading to Fios in a few weeks. I plan on buying my own router and was looking at the Linksys AC1750, which only...
View ArticleTree branches tangled on phone/cable lines
Moved to General Products and Services board for greater exposure
View ArticleFIOS Damage to Property
I recently decided to make the switch from Comcast to Verizon. The installer came out and determined the buried fiber was damaged and ran a temporary fiber at that time. He installed everything just...
View Articleneed help from tech support. Brought my own fios router but verizon is...
Hi i just got new service from fiosI initialy ordered router rental but I bought my own router one day before the installation (g1100)the tech used it and installed. he never used any verizon owned...
View ArticleQuantum
Sorry if this was asked before. A new router is $199. A "refurbished" is less than $70 delivered, with a warranty. What issues can I expect with a refurb unit ? Connection issues ? Tech support ? Speed...
View ArticleGot Offered A Great Deal
Was on chat yesterday talking about upgrading internet speed from 75/75 to 100/100 for $119.99/month. Was offered a free Quantum Gateway modem if I signed up right away. Was quoted the new monthly...
View ArticlePast due to complain but...
I bought my own Quantum Gateway router and bought gigabit service, September 2017. When the tech arrived he had no working drill. He left the router in the laundry room in the basement. I wanted it...
View ArticleRouter upstairs —options for hardwire in the basement?
I have Gigabit Fios. My end goal is to have a solid WiFi connection across three floors of the house, a hardwire connection in the upstairs office, and a hardwire connection in the basement. I have 2...
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