Getting Fios to newly built house
I've moved to a newly built house. The next door neighbor and the neighbors across the street have Fios. I need the new house to have Fios. I've made several calls/chats to Verizon representatives but...
View Articlehow to solve my billing problem ?
Moved to My Verizon Account board for greater exposure
View ArticleCollections
I need the direct number for the department that handles collections/charged off accounts. My account from years ago was previously benign handled by a third-party collections agency but has since been...
View ArticleOffers shown in cart not present in order confirmation email
I placed renewal order today. Before placing the order, I took the screenshot of my order cart on my phone which clearly showed inclusion of $200 Samsung discount offer is included. To my surprise, I...
View ArticleAllvoi Phone not working
I am using Allvoi VOIP service. I can make call through Allvoi phone but all incoming calls are not able to connect. Any suggestion?
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Please Help Make Sure My New Wiring Plan Will Work
Hi everyone,I just want to make sure I've got a grasp of my house's wiring concept, as I'm thinking about doing a re-wire from coax to Ethernet, and use my own router instead of the Verizon one. As of...
View ArticleReplacing Quantum Gateway router
I have FIOS service with 75/75 internet and local TV (no STB). Looking to replace Quantum Gateway router with Netgear R7000 for various reasons. I am unclear on best way to connect with coax coming...
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Verizon router randomly blocking devices in my network?
About a week ago my router just started randomly blocking devices on the network and I have to go in and unblock them over and over again. Does anyone know why this happens or have a fix for it?
View ArticleFIOS Samsung Promotional Offer
I signed up for FIOS that included a Samsung Promotional Offer -- $200 Chormbook or other equipment. 3 Months later, and having talked to a least 10 Verizon agents I have not been able to redeem. I...
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is this email from verizon real?
the email I got and the site/URL it takes me too. Looks fake to me but I'm not sure. does anyone know? I tried to chat with verizon and that failed. Forwarded the message, tried twitter. cant get...
View ArticleFinally, I have got a FiOS 300MBps, Own Router Installation
Before technician visit my home, I have prepared COAX line between Network Room and Utility Room (FiOS In). and, I have asked to enable MoCA on OTN instead CAT5/6 to bypass to my Network Room using...
View ArticleFIOS box beeps !!!!!
How can I stop the "beeping" sound coming from the FIOS box ?????? It "beeps" every 1/2 hour or so. There is a RED Reset button that is lite. HELP !!! from Cindy - beep - beep - beep !
View ArticleAnother customer who failed to receive the promised $200 Samsung offer
I don't get it, it seems to be a very common issue that a lot of people are having that the links in the emails for redeeming the Samsung offers does nothing. Like the others posting in this forum I...
View ArticleCan I Add a Hub After the ONT 1-211M-L but before the Verizon router
Hello,I have my ethernet, cable tv and home phone through Verizon Fios. All is working great!I have an ONT 1-211M-L in the attic, and a Verizon router in the office. In the back of the 1-211M-L I have...
View ArticleHome Sharing - File Type Not Supported
I have two Roku TVs, and I use the Media app with Fios Home Sharing to stream TV channels. Up until very recently, this has worked perfectly. However, now some channels are not working. When I try...
View ArticleCannot access some European web-sites
Starting July 2018, I found that some European web-sites are inaccessible (example: https://www.sberbank.ru/en ). I contacted Verizon Tech support and got response that engineers are aware of that and...
View ArticleBeing a Verizon customer is a disadvantage if you want to switch to Internet...
Hello All, I am trying to wrap my head around this problem. I curently have a FiOS Package but do not use TV or Phone. Verizon internet only plans for existing customers are more expensive than the...
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Unable to set-up port forwarding (Verizon G1100 Router and Fios)
Hi, I've been trying to set up port forwarding the past few days. I've configured my Verizon G1100 router with the following port forwarding rules. I've also configured my Windows Firewall to allow...
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