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Getting Fios to newly built house

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I've moved to a newly built house. The next door neighbor and the neighbors across the street have Fios. I need the new house to have Fios. I've made several calls/chats to Verizon representatives but am unable to get any idea of when it might be installed. They've said they'd notify Engineering and get back to me. They haven't.

 

 

How do I put in an order to have Fios run into my house and a date when it will happen?

 

 

I suspended my old service while I wait for a response, so I intend on returning to Verizon and I really don't want to move to Comcast, but I might start talking with them if I can get some kind of Internet/TV service. The other neighbors with a newly built house got up and running quickly.


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