How to clear items from my cart?????
I started to purchase a Fios network wifi extender last week, but realized that I could not purchase it outright, or at least that option was not shown to me, so I bailed and found a much cheaper...
View ArticleAbsolutely Ridiculous Policy
So let's get things straight Verizon, being charged for nearly an entire extra month after disconnecting service two days after a biling cycle is an appropriate policy? How does paying for a service...
View ArticleRelocating FiOS Quantum Gateway
Last week I moved into a new home and a tech came by to do my installation and setup on Friday. Unfortunately, he put the quantum gateway in the basement because it was closest to the outside box but...
View ArticleSenior "accept" and sold extra stuff she cant afford!!
My 90 yr old relative called Verizon to try to lower her expensive phone and internet service. They said they would help her...quoted her a price and then told her she had to log on email to "accept"...
View ArticleHow to file a complaint? Disgusting service.
After being promised a credit for my first month once my bill was generated (after a horrific onboarding process), I was disconnected on 2 times by chat agents today who basically told me there was no...
View Articleoutgoing emails blocked by router?
We use anythingemail.com for our emails. We've been using Outlook to access them with no trouble for years. For some reason within the last week we have been having issues. We are not able to send...
View ArticleSplitting Internet from ONC to Ethernet and Coax
My verizon wireless router is on the first floor of my home and the ONT is in basement. I have my PS4 set up in the basement and I'd like to connect to the internet via ethernet cable. Is there a way...
View ArticleI seem to have blocked internet access for myself at night!
I am somehow not getting internet signal from the 2.4 and 5ghz radios at night. Right at 6am they pop back on. This seems like a ghost of the parental controls I had in place but have since deleted as...
View ArticleCannot Connect to Website
HiI Cannot Connect to Softpedia.com I Checked a Site that Reported that Softpedia is Up and Running. But Not for Me So I ran a Trace and These are the Results!However this Info is Martian to Me! I am...
View ArticleNetflix screen is black
Moved to Fios TV Technical Assistance board for greater exposure
View ArticleCannot believe this is happening
So i ordered Fios in July. I had called in to inquire a few things and had noticed if you signup online its free installation. Well i tell the lady that and she says dont worry about that we can do...
View ArticleVerizon is sending me a new Quantum Gateway, why?
Via the website, I just reupped my FiOS for another two years at the 75/75 level. As part of this, Verizon is sending me a new Quantum Gateway. The existing one is about 2 years old and is a model...
View ArticleInternet not working
Hi, the internet at Secaucus is not working for 2 days now, and it seems the date for fixing it keeps on moving 12 hours. Called up customer service, they said it would be fixed yesterday 11:15 PM, but...
View ArticleCancelling Service
Just had an outrageous situation happen. Early last year I had moved out of a location and cancelled service with Verizon. I didn't realise they didn't count my last month of service in my payment...
View ArticleVerizon is not recognizing my equipment return
I returned my FIOS gateway router back on June 1, 2018. When I log in to MyVerizon, I get a message that says "Return your equipment..."I'm also getting email reminders to return the equipment or get...
View ArticleContinually Delayed Installations
So I made an appointment last saturday to have FIOS installed. The technician came and attempted to install it but could not because apparently something had to be installed outside of the property....
View Articlecanot access http://www.globalwatchaccess.com/
I canot access http://www.globalwatchaccess.com/ on FIOS internetworks ok on cellphone or comcast internet.does FIOS block the site?
View ArticleMy neighbor's cable is laying across my driveway and Verizon won't bury it
My neighbor's FIOS cable is laying on top of my driveway and Verizon refuses to bury it out of the way. My driveway is gravel and we have to constantly work on it to keep it driveable. The cable is...
View ArticleCan't can't connect to internet. Red globe.
Rather, my wireless connection says itsi connected but there's no internet access. I rebooted the router and I even followed the instructions according to the automated chat but nothing is working. Help
View ArticleInstall rescheduled for 41 years away (2059)
My FIOS was scheduled for today. Checked last night and all set for between 8-9. Then this morning my order disappears and later shows my install for December 31, 2059. I'm being charged already of...
View Article