ActionTec WCB6200Q limit on Wireless Access Control entries
This is more informational than a question, since I got the answer after a long wait from Verizon technical support while they contacted ActionTec. The entry limit for the extender is 28 entries, not...
View ArticleGood as long as you stay with them
I am amused how Verizon manages customer complaints. Infact if you look closely it is indeed all very well crafted to enable them do the shoddy work they do. Sharing my experience over the last month...
View ArticleGloucester Township, NJ - Availability
I was having trouble finding out where to post this. I’m in Gloucester Township (Blackwood), NJ, 08012 as the title says and I was just wondering on the if and when there would be availability in my...
View ArticleTrying to Re-Sign Up for Fios?! Returning Customer Issue
Hello all,I was a Verizon Fios customer starting in 2016 until last June (6/2017). I recently moved and tried to re-sign up for service at my new address. When I login to my Verizon account here it...
View ArticleFios Install Delay
Hello, Tomorrow it’ll be three weeks after my Fios was supposed to be installed. I’ve gone back and forth with multiple customer support representatives, but no one can tell me when my Fios will...
View ArticleAutoPay not Working ? Supposed to be charged twice now and nothing.
Moved to My Verizon Account board for greater exposure
View Articlemessed up my order & they can’t fix it
Worst customer service I have ever experienced!! I upgraded my internet speed from 50/50 to gig service. However my router speed test is still on 50/50. Again my speed from Verizon to the router...
View Articlevisa gift card
On 8/7/18 I got Fios internet, part of the deal was to get a $50 gift card,when am I receiving it?
View ArticlePoor technical support - frustrating and wasteful of customer's time
I have been a Verizon customer for the past 25 years or so. we have a broken co-axial cable and scheduled a technician to come out today. I got a call from a voice mail from a service technician saying...
View ArticleIncomplete new service installation
Just recently purchased the FIOS service with a high expectation of getting great customer service to match their supposedly great FIOS product. I am taken a back by lack of knowledge and poor...
View ArticleNew Gateway Router, no wireless access
I am able to connect to the router with my wireless devices but there is no internet connection from the router via the wireless. Ethernet works fine. Router is 2 weeks old. Reset router on line,...
View Articlequantum gateway bridging
my quantum gateway says 'bridge' on my wifi connections. a replacement quantum did same. How do i stop it. some of the connections (nest products) are not working well.Support has been no help...
View ArticleGetting Fios in a brand new home
I'm moving into a brand new home on a brand new street in a community that supports Fios. Fios has already come and installed their things (I don't know what they are but they're sticking out of my...
View ArticleSet top box
I have constabtly been sent reconditioned set top boxes that last a few months and then break. Verizon have given me only one option upgrade to Quantum and get a new box? Is this true?
View ArticleNeed cable buried
I recently got FIOS and the installer did an excellent job. However the 100' temporary cable is still laying on the yard and goes across my neighbors driveway. It has been this way for several weeks....
View ArticleCan't Access Parts of Google Due to Bad Traceroute
Android phones connected to my FiOS router can't download updates from the Google Play Store. I can't stream music from https://play.google.com/music/listen Google Drive syncing doesn't work. Looking...
View ArticleFIOS is wired to my house, but the website won't let me see package options.
Does anybody have a phone number that actually works to get Verizon to update their database with an address? The online chat gave me a phone number that automatically hangs up on me because I don't...
View ArticleVerizon FIOS ONT lights too bright
I recently had FIOS installed, including an Alcatel I-211-ML ONT. There was no other place that made senese for my apartment except my bedroom but the lights are so bright, they keep me awake at night!...
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