403 Forbidden message when accessing a shopping website
I am trying to access a shopping website. I can get on the website and click on a category but as soon as I click on an item, I get the 403 Forbidden error. I have been on the website about a week ago...
View ArticleSlow internet and can not support my work websites recently
After months of extremely slow service and my internet just going out periodically this is it I can’t take it any longer. I called in a few days ago after troubleshooting with my voip provider that we...
View ArticleIs FIOS' fiber optic signal encrypted from home junction box to verizon local...
Hi, I just came acros following video at Youtube which shows encrypted signal from home junction box to local verizon distributuion center can be secure. Do Verizon does it?
View ArticleBury FIOS cable
FIOS service set up on June 29th. Cable still hasn't been buried. Technician said someone would come bury it in the next 14 business days.... I can't find any number to call to get help. Any suggestions?
View ArticleBilling dispute / pending credit
Moved to My Verizon Account board for greater exposure
View ArticleSurprise Technician Fees???
I set up my verizon internet this May with Fios Internet Speeds Up to 100 Mbps/100 Mbps. I was told that this internet speed would be fast and sufficient enough for my small one floor, two bedroom...
View ArticleFIOS in new construction home
I have been trying to determine if I can set up FIOS service in new construction home. I started calling 3 weeks before I moved in to make sure I had service ahead of time. I have placed 4 seperate...
View ArticleVerizon service is worst
I am new customer and tried to setup Verizon 8/6/2018 at around 11:30PM EST. Mr. Wilson has helped me cfreate an order for Double Pay (Custom TV- News & Variety) + HBo with 1 TV and Rounter for...
View ArticleCalls to Verizon are immediately sent to a foriegn speaker
Moved to My Verizon Account board for greater exposure
View ArticleNeedless G1100 lease?
I just renewed my Fios service and tried to get Verizon to omit a new router lease. Two agents insisted that it must be included (at $10/month, forever). Now the "new" BHR4 router has arrived and it...
View ArticleContinually Lose Internet Connection
I have several devices connected to my FIOS internet (100 up\down). All of the devices except 1 connect and stay connected with no problem using wifi (one of the device is a PC running Win 10). I have...
View ArticlePrepaying a normal fios bill
Hi, I was curious if I could technically overpay a few months of my bill on purpose and have it credited toward future bills. I was wanting to pay like 10 months of the bill up front if that's...
View ArticleVerizon Cancelled Order for Renewal as Agreed - BBB or Arbitration?
Just asking the community for advice on what is the best method to handle a customer complaint as I have dealt with 8 representatives (2 alleged Supervisors) with no resolution. I was told a Managerof...
View Articlemilitary discounts
Military discounts are so missleading. I was told that we can only get military discounts on our wireless acct but today I was told fios does offer military discounts. I have wireless, internet and...
View ArticleHORRIBLE CUSTOMER SERVICE!!!!!
Let me start by saying I have never in my life felt the need to write a letter of complaint…until now. The horrific ordeal your company has unnecessarily put my family through for the past week needs...
View ArticleVerizon not Honoring the Contract, Misleading Customer Reps, and Customer...
Verizon is worthless. I signed up for this two year 39.99 plan for 50/50 fios internet twice and both times It has dropped off my account. I signed up July 24th, it disappeared and CS had no idea...
View ArticleFios self installation
Why is Verizon not letting me pick up the router from the store myself?. Instead it wants to mail it to me? Earlier, one person says self-installation is not an option. The next phone call one person...
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