Problems with Wifi Because of Newer Modems
I recently started having problems with my Wifi and I think it's because of the newer modems. Very few people use phones with 2.4 Ghz band - everyone just uses cell phone now. I'm doubtful that...
View ArticleRipp off
Recently i upgraded my plan and got gigabit internet. I order to get upgreded new internet speed technician home visit was required . Verizon charged me $150 for that.Technician came and connected...
View ArticleBattery Alarm on installed internet/Fios box
Battery alarm keeps beeping. Needs replacement. Who replaces?
View ArticleCasting from FIOS
I live in PA but visiting Fl. I watched a program on TLC via my laptop a couple weeks ago. Last night, I went to watch again only to find that FIOS isn't on the list of validated providers! What the...
View Article12 Days of Christmas (Grinch Style)
After a no show last Saturday (3/10). I was rescheduled for Monday 3/19. That would make 12 days without ANY service. All of my neighbors have phone, tv and internet, yet there doesn’t seem to be a...
View ArticleUnable to connect wireless device -FIOS PASSWORD not accepted by FIOS
I live in an old house (70yrs old). Friend suggested wifi extender because old houses have thicker walls so wireless does not work as well for netflix / amazon prime, etc.I got a Belkin wifi extender....
View ArticleVerizon FIOS Customer Service Terrible
I returned a verizon modem that I was "renting" then the cut off my service without my knowledge or approval. I then spent hours on the phone with them trying to restart the account, in which they had...
View ArticleEnclousure for Verizon ONT
I installed Verizon Fios less than one year ago. At that time they installed an old ONT model made in 2002. Recently the ONT died and Verizon replaced it for a new one. The new ONT is really small and...
View ArticleInstalling a router bought on Amazon
I'm planning to purchase a Quantum router on Amazon to replace my current verizon owned router (older one, not a Quantum). Does anyone know what the self-installation process is for this?
View ArticleSMTP Relay 2018
So, the last smtp relay post was in 2014. The solution was to use your verizon.net email address. That service was closed last year. I'm trying to host email from my own domain on a MacOS server. I...
View ArticleHow to get Actiontec WCB3000N to extend network instead of creating own network?
I have a FIOS Quantum Gateway G1100 router connected via coax to Verizon's equipment. I picked up a WCB3000N on ebay. I plugged the coax that is usually connected to a STB to the WCB3000N. Once powered...
View ArticleStop giving customers time slots if YOU GUYS CAN'T MAKE THEM
I've rescheduled my Verizon appointment three times spoke to numerous agents so don't you dare tell me to take my issue to one. I've missed work, gone over faults with my account confirmed my...
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Yet to receive the $150 Verizon Wireless Gift Card.
Hi, I recently ordered the FIOS Gigabit Internet package. The offer mentioned that I should be receiving a Verizon Wireless gift card for $150 after 90 days. I tried calling half dozen times and...
View ArticleInstallation Charge Not Waived Despite Manager Promis
When I set up the appointment to have my FIOs service, I did so at a Verizon Wireless location near me. The young man that worked with me was on the phone with the store’s location manager the entire...
View ArticleSomebody needs to explain to me...
...why I'm paying more than twice the price for Verizon FIOS internet service with half the speed of this offer. I would have preferred to have sent a private email to customer service, but apparently,...
View ArticleFios Renewal Page Hangs
My contract is about to expire and when I log in to my Verizon Fios account, it shows me an offer to renew and get $100 gift card. When I click to see what my renewal options are, it ends up on a...
View ArticleUsing own Router with FIOS gigabit and TV - OnDemand won't work
Hi everyone,I had FIOS-Gigabit & TV installed last week and got blazing fast speeds 800/850 with wired ethernet to my laptop. But the FIOS gateway WIFI connection is not great, has poor range and...
View ArticleNeed to relocate inital instalation point (hardware)
Just looking for some info on moving the "FIOS" (box) a few feet from its install location ... would be simple email request but verizion and other companies have the same problem ... dont allow people...
View Articlecontrol wifi access from phone
my friend showed me a way to turn a device's wifi access remotely from a mobile phone?
View ArticleThe fiber optic wire to my new residence is on the ground due to the storm
I have been trying to contact Verizon to report that the Fios Line to my new home has been ripped off the pole from the storm. I have been trying to report this to Verizon since 3/12. I cant get...
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