Battery Replacement
Who is reponsible for the cost of a new battery? Cannot seem to talk to a live person to ask the question.
View Articlefios mobile ap freezes
Can't watch anything on the mobile ap. After update freeze about 1 minute in.
View ArticleAmazon Prime audio issues
I am having chronic audio issues when trying to watch Amazon Prime streaming video. When playing a video using the Prime app, there are intermittent audio cut-outs. This usually happens at the...
View ArticleONT not functioning at all after battery change
A couple of nights ago I noticed that my phones were still using 4G instead of switching over to Wi-Fi in the house so I took a look and determined that I probably needed to reboot the router. I did...
View ArticleTechSure Plus security suite
I just installed the new Verizon security suite and now my computer won't connect with my printer. My ipad and iphone connect, no problem. Anyone have this issue?
View ArticleNeed help with email settings for MS Outlook
Moved to Verizon.net Email board for greater exposure
View ArticleUnder Contract: Can you cancel TV Service and Keep Internet service?
We are still under contract; can I cancel the TV service and keep the internet service and still remain under the contract? How much in the contract cancellation fee? WE don't watch much live TV...
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Slow FIOS upload speeds Harrisburg, PA - customer service is no help
Since last week, my FIOS upload speeds have been terrible (Harrisburg, PA area). I only use FIOS internet and have my own router (Google WiFi). It is NOT an issue with my router (yes, I have tried...
View ArticleWorst customer service
Okay, major storm. I get it. Many people are without power so who am I to complain about the inconvenience of being without internet, tv and phone? Well, I’m not. Your crews are out there and...
View ArticleModem/router compatibility
So I’m trying to purchase a replacement modem/router for my Verizon Fios service do I can stop paying the equipment rental fee. I can’t find which modem routers are compatible
View ArticleQuantum Gateway BIND vulnerability
A flaw was found in the way BIND handled TSIG authentication for dynamic updates. A remote attacker able to communicate with an authoritative BIND server could use this flaw to manipulate the contents...
View ArticleInternet goes down during peak hours.
I have 2 wireless routers and a handful of switches. I have a problem that started after the big windstorm on friday March 2nd. One of my wireless routers loses internet connectivity. And it always...
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Directions to Open Tellabs Battery Backup Unit?
My ONT won't stay powered after a recent power outage. The backup battery has needed to be replaced for a while now, but that hasn't affected my service. I've done some research, and I believe I need...
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Trouble with Slack Calls
I'm getting very slow wifi connection during Slack calls so I found this article: https://get.slack.help/hc/en-us/articles/115003538426-Troubleshoot-Slack-Calls Does anyone know how to configure...
View ArticleFind out my FIOS WAN IP through my.verizon.com
I'm currently away from home, but need my network's WAN IP. I believe there's a way to find it through my.verizon.com. Where could I find it? I have FIOS with their Quantum Gateway Router. I can see...
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