My contract is about to expire and when I log in to my Verizon Fios account, it shows me an offer to renew and get $100 gift card. When I click to see what my renewal options are, it ends up on a welcome page showing a family in the kitchen cooking and three large circles blinking left to right. Then nothing.
I've tried multiple browsers on Mac and Windows, an iPad... same results. I even tethered my iPad to my T-Mobile phone to see if going outside my home network would make a difference. Still can't get past that page.
Has anyone else experienced this or have a suggestion?
Thanks,
Dan