I returned my router over a eyar ago, and I just noticed that verizon still had been charging me for it. i even have the return reciept in my email from February last year. the "Contact Us" pages make it impossible to get a fix or chat, and lead you in circles. I tried calling last night and had to do this verification and waiting, and after that it tells me to call back during business hours. I can't call during work hours, so I have to just sit and wait until after work and hopefully they will still be open to receiving my call.
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