Verizon just have the worse consumer service. I'm considering cancelling my service. I was told someone was going to be here today to install my internet. No one showed up. When I called Verizon I was told that no one was going to come to my house to install my internet. I was on the phone for more than 2 hours. I'm very disappointed. This has been bar far the worse experience I have had with Verizon. I was placed on hold plenty of times without asking to place me on hold. I asked to speak to the supervisor the rep would not get me to a supervisor. Verizon lied to me 4 times. I'm so disappointed. I cannot express how frustrated I am. I needed internet to work from home. I was told today and nothing. I'm considering the cancellation of my service if my modem is not here by tomorrow. I hate Verizon!!!!!!
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