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Quantum Gateway WIFI settings are being remotely reset - Verizon's doing?

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Two days in a row, I wake up to find that the WIFI settings (network names and passwords) have been reset, requiring me to go in and re-establish the settings.  High security settings and complex passwords. Is verzion pushing out bios updates or the like? Otherwise, is the backup battery faulty and how would I check that? - Thanks 


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