*Just* signed up for FIOS TV 2 hours ago.
Attempting to set up myFIOS on iPad.
Type in User ID, password.
Device not recognized, "Please enter secret answer."
Have _never_ set up a secret question, so can't answer question.
Therefore, can't log into myFIOS.
Come on, Verizon - get your crap together.
You're off to a lousy start for a new customer....