I called tonight to order Fios and just want to give a shout out to whoever helped me. She clearly knew that I knew exactly what I wanted and we flew through the process. She was delightful, and just a great representative for Verizon. I didn't know where else to send this feedback, so here it is!
Verizon: If you have a formal way to give feedback or if you want to know my order number or anything like that to Identify the agent, please let me know.