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How do I replace the wire connecting my backup battery to my FIOS box?
I threw away the wire that connects my backup battery to my FIOS box. I need to get a new one. Can anyone tell me how to get a new wire? As a backup, I am willing make my own wire. But I don't...
View ArticleEthernet from ONT no Verizon router
Hello,I see that many closely related questions like mine have been asked and answered on these forms, but nothing specific to my question. I am getting an Internet only FiOS installation soon. I think...
View ArticleDoes Verizon FIOS Block Port 22?
I'm on FIOS with a Quantum Gateway modem, and can ssh to my Linux box with:putty/ssh from other computers on my LANmy phone, when connected to my wifiI can NOT ssh into my Linux box from:putty from my...
View ArticleMy Installation date is in jeopardy.
I am a new customer and order a new service. I get a message saying "Your Installation date is in jeopardy. Service is working for another customer at your address. To avoid delay please upload proof...
View ArticleIs it possible for some sort of wandering (if that's the right term) WiFi...
I might be talking out of my rear on this one, but since often in the area that I live in, I usually see outside of residential/business zone WiFi options from cable operations like Time Warner,...
View ArticleService refused
When I attempt to sign onto the Barnes & Noble website, I receive the following message: This page is unavailable due to either geographic restrictions or other restrictions in place at this time....
View ArticleCMR = scam?
We received a bill from CMR Claims stating we owe Verizon over $400, but three different agents in three different Verizon departments assure me we don't have any account balance. Is this a scam?
View ArticleCan't use network switch connected to Quantum G1100 router
Has anyone had an issue connecting a switch (via patch cable) directly to one of the LAN ports on the G1100 Quantum Gateway router? I'm using a Cisco SE2500 switch, and I can't seem to get it to work...
View ArticleNew laptop won't connect to wifi
All other devices and other laptop work fine, but new laptop says "Can't connect." Acer tech support said drivers are up to date and walked me through other troubleshooting. Said to contact Verizon. I...
View ArticleConnect External HDD to G1100?
hey all, is it possible to connect an external hdd to the g1100 (fios quantum gateway) router and access storage across my network? i have a nas server but it died so i'm trying to come up with...
View Article"Hidden Network" Coming From My Router
I recently moved service to my new house. Where I was living previously, I was hardwired into my router via ethernet, so I never used wifi. I am now using wifi until I can get some new cable run and I...
View ArticleHey thinking about switching over to FIOS
FIOS just recently ran cables to my apartment building (TWC was the only option for many years) and I've been thinking of switching over. The internet speeds are a definite plus and perhaps the new...
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Not able to receive Verizon FiOS
Where I live everyone around me is able to get Verizon FiOS but when I put my address to check if it's available in my apartment building is says I'm only able to get DSL. I've been waiting for FiOS in...
View ArticleAccess to Verizon over VPN
Good afternoon. Second post today but separate issue. I use a VPN for security. This is recommended by more than a few security experts. Yet for some reason I can't log into any Verizon service...
View ArticleOrder Processing and Shipping details not available.
I recently placed an order to have Fios internet installed at my house over the phone. I recieve an order number as well as an email confirming the order and was informed that I would be receiving some...
View ArticleFios Data Usage
Hey all. I use a lot of data because of the streaming services like Amazon Prime, Roku. Now I signed up for Directv Now. I am concerned this might push me over the fios data caps. I've read the cap is...
View ArticleWhen will 150 MBS speed be available in Zip Code 20151
Currently in Zip Code 20151 the Internet speed chioces are 75 MB or 300 MB, but Verizon routinely advertises 150 MB speed. It's hard to understnad why they don't offer it here when they do have 300...
View ArticleTerrible customer service - worst experience ever!
Thought I would share my recent experience with Verizon Fios customer service and tech support. After being a loyal customer with Fios fro 3 years I had some problems with the internet and a technician...
View ArticleCant see installation date
I got referred by a friend and when I placed the first order by myself, I forgot to enter the referall code, so I contacted an online agent, I was told that I needed to cancel the order and place a new...
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