Quantum Gateway G1100 and syslog server
Reading the log files natively is very hard to do. I have created a syslog server on my network. Can I point my logs to this server? I do not see an option in the firewall configuration.
View Articlerouter issue
does the router suppose to turn off and back on every once in a while. just got my replacement and it does that .
View ArticleCustomer Service Issue Fios Router
Hello, I am not sure this is the best place to post this but I have found no other way to get anyone's attention - even after just being told on the phone that I could "log a complaint" via some...
View ArticleData Usage
I have a G1100 router and am trying to figure out my data usage as I am not sure how much data I use with all the streaming. I can't find anything on FIOS website about data caps or checking the data...
View ArticleService appointments - what are they good for?
Hi, We have the FIOS triple bundle (internet, tv & phone). On Monday (5 days back) it died on us. I used the troubleshooting app to try and debug it, but it did not work. when I chatted online with...
View ArticleUpload/download speeds differ
My FIOS internet speed test shows an Upload speed of 40 Mps and download of 29 Mps. What gives and does this affect my internet access?
View ArticleUsing a non-Verizon Router
I'm getting a FIOS installation and opted to buy my own router. The rep told me to get one that had a coax outlet; however, I'm only getting the Internet service (not TV or phone). Can I just tell the...
View ArticleSmall Bus phone hook up
Hi AllI work from a home office, My company uses a voip system of cisco equipment. my phone is a Cisco cp-8945 phone, I am trying to connect to our office hub via internet and so far I am unable to do...
View ArticleConsidering switch to FIOS with Triple play, can I use my own modem?
Hi folks, I'm considering switching over to a FIOS triple-play. I have an existing Nighthawk AC1900 router. I'm using it for the WIFI, VPN and USB functionality so I would like to continue using it...
View ArticleDoes Verizon offer a router capable of 802.11 a/c wifi?
Does Verizon have a wifi router capable of the new 802.11 ac spec?
View ArticleI have the ONT1000JI - will I be able to get 150MBps?
Hi, I previously had Fios but not 150MBps. I'm considering switching. Will my ONT1000JI support 150MBps? In particular, if I have the box switched to use Ethernet over Coax, will it support it? On...
View ArticleReturn Print Label
I just moved to Autsralia from USA and I am wanting to return internet equipment and need a lable. Does anyone know how to print one out? Or where I can send equipment? Thanks!
View ArticleWhat are "standard" rates and fees?
I am looking to get a Fios internet-only plan in New York City. There are many promo pages like https://www.verizon.com/home/bundles/fios/ that advertise prices like "50/50 Mbps Internet $49.99/mo for...
View ArticleCannot FTP with FIOS using ActionTec MI424-WR Rev.F router
Hello, I'm having a problem where I can't FTP with FIOS using ActionTec MI424-WR Rev.F router. I have three computers on using the router. wireless laptop and two desktops attached to the router with...
View Articlenew router
Received new router from Verizon. Have been unable to get my printer which previously was connected via wi-fi to my computer. Entered new information about router and password. Still no printer...
View ArticlePages load slow, especially after 5pm
Issue: Navigating to any website takes 10/15 seconds for the page to load. In the evening is 30sec +. It is not my computer (as the last tech support guy assumed). I have multiple devices and they...
View ArticleNetwork Drive
Where can I find instructions on how to set up a Network drive ising a 2 TB drive plugged into the USB port on my FIOS modem?
View Article