Error connecting to Router - Certificate Error
First, I am very familiar with networking, and I had never had any problems with my FiOS internet or router, since the initial setup. I have many devices setup, cameras, thermostats, Amazon smart...
View ArticleBest VPN
I need to hide my IP address and need help in choosing a good VPN. I'm sure you can help me. Thanks In Advance, Lynne
View ArticleThe Wireless MAC Authentication link has disappeared...?
I can no longer login to my router using 192.168.1.1 - now I get a certificate error and I am redirected to MyFiosGateway.com. I am able to login and see my devices, many have stopped working, but not...
View ArticleCan't Redeem 1 year of Amazon Prime
I didn't don't receive any email link and when I went to my Fioz online I clicked on the link available to sign up and it was invalid.
View ArticleUsing an old MI424WR as MOCA
Good morning,Just cut the cord and trying to maximize connectivity at an affordable price. I have replaced my MI424WR with an ASUS AC68U, and things are running great. I would like to use moca to get...
View ArticleNetflix blocked
I have been having troubles with Netflix with EVERY device in my home. All other internet sites work fine but not Netflix. Yet, I can get Netflix using cellular (so Netflix is up). I saw other posts...
View ArticleRouter to purchase?
We are going to have the 100/100 for internet only. We got rid of cable and our home phone. Verizon is sending a router to rent, but I want to purchase one to save money. Which router should I...
View Articlefios quantum g1100 router firmware update
how to check if fios quantum g1100 router firmware is up todate and if it is notup todate how to update it.
View ArticleDeposit refund
This is ridiculous. I paid a $100 deposit in lieu of a credit report inquiry in Nov 2017. I am due that deposit back in 1 year, on Nov 2018. Despite me calling around 5 times from Dec-Jan, sometimes...
View ArticleHow can I file a complaint about over charge?
So I have been dealing with this overcharge for months. I am out of the country and don't have phone access to call the finance team. Even I find a way to call, it will take me at least 30 minutes to...
View ArticleOrbi wired option?
I have Fios and the Verizon Orbi and one satellite. Is it possible to use the satellite in a wired configuration like the regular orbi? I can seem to get it to recognize the wired connection.
View ArticleIssues with bill
We are having so many issues with customer service representatives giving us information that is false and not doing as they are told We would like some correspondence from someone who can help. We...
View ArticleSHP Error Code - Router already registered
I keep getting this error code on my phone when I open the Fios App and touch Home Network Protection. What is this and why is it happening and how do I get rid of it?
View ArticleBig problem - new customer
I have just gotten off convo with ChatBot that again a useless waste of time.I have a brand new fios account - INSTALLED 2/15/2018 due to high winds & snow storm postponing from Feb 8 - Chatbot...
View ArticleCertificate Error, Router home page hacked? (192.168.1.1)
The router home page (192.168.1.1) is now showing as insecure. I am being re-directed to myfiosgateway.com, which shows https with a red strike through, and which displays the following: The...
View ArticleGot double charged, hung up on by finance.
Hello everyone. I had agreed to pay for two months on a set date. I had paid manually on that day. I have done this before without being double charged. Now I'm out of almost 200$. I figured I'd be...
View ArticleNew Install Today, already disappointed with customer service
First the tech was supposed to arrive between 8am and 9am. Gets there at 8:30 (great).... nope, tells me he forgot his toolkit and has to drive back to get it (this is during rush hour). So wait at...
View ArticleVerizon Fios two modems and bright noght lights
I've had verizon fios phone and internet service for about six months now and I don't get why I have to have two modems for phone and internet service. The main modem has bright lights in the middle of...
View ArticleVerizon reps keep saying different things, no internet
Hi there, folks.I've recently came back to Verizon with triple play. Since i am coming back, I already have ONT installed and running. I bought a verizon fios gig router from ebay and Verizon sent me...
View ArticleVerizon still billing for returned equipment
Moved to My Verizon Account board for greater exposure
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