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File sharing over local network not working

I have two computers on my network. I have File Sharing turned on for the server. It says "Other users can access shared folders on this computer, and administrators all volumes, at...

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Verizon doesn't honor their promises

Here is my story. As my 2 year FIOS contract expired, I was hit with the ‘full price’ of Internet only service. I shopped around, found much better deal and called in to cancel. To my surprise Verizon...

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It is absurd that the username for the Fios Router cannot change from "admin"...

 Verizon presents itself at the cutting edge of broadband technology.  Yet my Fios Gateway router does not allo that I change the username from "admin."   It is unsafe and unsecure.   How can the...

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Impossible to get help on billing issues

Chat doesn't work myFiOS doesn't work, there is no number to call.  I just moved and I APPEAR to have three accounts. One has a small credit balance, one has a larger credit balance, and one is in...

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100 mbps--not

I am supposed to have ultrafast fios 100/100mbps but when I tested it on the site I had a download speed of 32 mbps and upload speed of 41 mbps.  I am using it through wifi which I understand will make...

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What I. Get blaming here

Verizon laugh if it had a body and mind it must be a chip incrusted in un evil computer planning how to hurt customers and continues doing so for ever 

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How to file a complaint/appeal for a credit

I have written a letter requesting a credit for what I believe to be a billing error.  I have been all over the verizon site and cannot find where to send it.  I wasn't able to resolve the issue over...

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FIOS Install November 2018

This is a short description of my recent 100/100Mbps internet-only FIOS install (Nov. 2018), using my own router, in the Northern Virginia area, for those who might have questions about a typical...

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Fios wifi problem

Having issue with Fios router.I live in apartment building and noticed that I am having issues that I didnt have before.My Wifi is connecting to my phone and my girlfriends phone but goes down after...

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Quantum Gateway router noise

My Quantum Gateway router is making a horrible high pitched noise.   Does anybody know why?Please help if you can!

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unable to retrieve wi-fi details

My wifi is working fine. I just cannot go to Parental control anymore. I use the app on my iphone and it always show "unable to retrieve wi-fi details at this time". I wait and try later but after 3...

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Fios 5G working with phone, not laptop?

This issue started this week. Fios 5G connects to both my phone and my laptop, however on my laptop it says there is no internet connection and fails to load web pages. On my phone, when connected to...

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How to check for G1100 Firmware update and install if applicable?

My GS1100 router is running firmware 02.01.00.05. The admin pages allow for any update from local file, but I can't find any such thing to download, etc.  So, how to check for G1100 Firmware update and...

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Paged Blocked by Verizon McAffe Home Network Protection

I have FIOS Quantum Gateway 100 mbs. I started having issues with certain webpages being blocked by McAfee Home Network Protection by Verizon. The warning page that appeared stated "Whoa, we flagged...

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Can you use your own router while having Verizon Fios+TV?

Hello, I'm trying to avoid paying rental fees for the Verizon router. I'm signed up for Verizon Internet+TV+phone.  I purchased a Netgear X6s router and I have a moca adapter. Thanks for the help.. 

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FIOS service is getting like Comcast

I live in Prince George's County Maryland. For the last 2 weeks my internet has been spotty at best. I finally decide to call customer service and they inform me last week that due to the storms there...

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High Speed on old Router

Was given 100/100 Mbps from my usual 50/50.  However, still getting same 50/50 speed.  Does my Actiontec MI424WR router limit speed to 50?  Should I get a different one that can handle faster speeds?...

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File a complaint with Verizon FiOS

 I've been having problems with this internet service since I had it when I first signed up for it I signed up for Verizon files but somehow I have this one megabyte per speed dial up mess dead I never...

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Bridge Mode for 3-Piece Google WiFi Hotspots

Can someone let me know if this is possible?I have gigabit speed, with the fios quantum gateway router. It's currently connected via ethernet cable and coax cable. Trying to put it in bridge mode for...

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Security deposit was charged three times.

Dear whom it may concern, Totay I registered fios internet service and finished the whole process.While I registered, I failed to pay the security deposit two times, and then finally succeed to pay the...

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