My wifi is working fine. I just cannot go to Parental control anymore. I use the app on my iphone and it always show "unable to retrieve wi-fi details at this time". I wait and try later but after 3 days I still getting the samemessage. I unplug the router for a minute, re plug but no luck. I reset the router (by the way it is the Fios quantum, Verizon equipment), but still no luck. I sign out on my app and re log in but still get the same message. What is happening? I have been using the parental control on my app for 3 years and never had this problem!
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