Verizon Unreachable / 17 days late on service
I guess this is par for Verizon from reading through these forums. I am trying to get internet hooked up to my business (yes I am continuously losing money every day you guys stall on me) with an...
View ArticleCustomer Solutions is no solution. Tried to resolve for a month now but still...
I ordered Ftos gigabit service back in February 2018. Part of the perks was getting NetFlix free for a year and the internet service for 79.99 for two years. Evidently on March 9th that is when things...
View ArticleVerizon Quantum Gateway ORBI installation
***Print this out or at least copy to a word doc before starting*** This is where ORBI and Verizon send you for installation instructions....
View Articlewhere can router be located in the chain of wiring
I recently had fios 150 speed internet and tv installed. The tech located the gigabit quantum gateway router in the attic. The router connects to the ONT with one ethernet cable. The router feeds 3...
View ArticleFrontier quantum gateway reporting old firmware
I recently got fios 150speed internet and tv. I wanted to buy my own router so i purchased a fios router - the quantum gateway router G1100 from Amazon. It arrives as a Frontier branded router. The...
View ArticleConnecting an HP K8600 Printer to FIOS Router
I just switched from Cox Cable to FIOS and I cannot get my wireless HP K8600 printer connected to the wireless network. I have narrowed it down to the WPS feature. The printer gives me a PIN to enter...
View ArticleRouter Updates
With all this talk about the Russians hacking into routers, how do I know if one has the "latest" update? Does Verizon even do updates to their routers. FYI, I have the G1100.
View ArticleConnecting my own Router with Verizon FIOS
Hi,I am new to the Verizon FIOS and trying to use my own Router. The pin thread "Using your own router with VERIZON FIOS" is very helpful, but my situation is a little different: I don't have the...
View Articlerouter username
How do I change the username on my G1100 Quantum Gateway? I've changed the default password, but I cannot find how to change the username for better security. After all, "admin" is an invitation to...
View ArticleCancelled service - billing issues
Hi, I had Fios internet service and I asked for my services to be cancelled by April 2nd. I have the confirmation for that as well as the receipt for the equipment that I returned. However, I have been...
View ArticleRouter and WiFi passwords viewable
Why are my router and WIFi passwords viewable on my TV?
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Weeeird issues
Hi I became a Fios Customer on Saturday - and wow has that been fun! So I picked up my box and happily ran home to enjoy super fast wifi with the oh so simple self installation process. First off...
View ArticleMy Bill Jumped from $125/Mo to $195/Mo
My bill jumped from $125/mo to $195/mo as the promo discount expired. Seems a broken business model to ask long-time established customers to pay more to subsidize chasing new customers with discounts....
View ArticleAnother WiFi keeps dropping
Hate start another discussion on this, but all of a sudden my quantum router either blinks red, white or solid...an there is no wifi. I have done all the usual things like unplugging, rebooting, and...
View ArticleSetting up separate 'business device' network
I have a Fios Quantum router for our business Fiios account for our community pool. I am trying to figure out the best way to structure the wireless networks given our situation. Because we are a...
View ArticleRidiculous Fees Charged for Tech Visit
We recently moved into our new apartment and chose Verizon because we've had wireless for our phones for years now and have been happy with the service. Originally, when the technician came out to...
View ArticleDisappointed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am a new customer to Fios as of May 12th. Today (May 30th) my services was DISCONNECTED without my permission! As I currently on the phone with Verizon, no one can explain to me why my services was...
View ArticleHow to stop verizon from billing after canceling connection
I canceled my fios connection but continue to see bills from Verizon. The customer support website takes me through answering several questions and then suggests i call 800-837-4966, which a verizon...
View ArticleG1100 Router Locks Up
My FIOS GS-1100 router ‘locks up'. Primary symptom is the router is unable to issue IP addresses (192.x.x.x) - and, as a result, no device can connect to the internet - or talk locally on the netwrok....
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Huge mess in my back yard
Verizon hired Lamberts cable spicing company to fix a phone cable. They laid a cable in my back yard and it has been there for three weeks now. The picture shows what I mean.
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