Customer service is awful
I AM EXTREMELY FRUSTRATED WITH CUSTOMER SERVICE. CANNOT GET SOMEONE ON THE PHONE. NO EMAIL TO REACH OUT. THIS MAKES ME WANT TO DROP SERVICE. YOUR BUSINESS IS AN EMBARRASSMENT CONSIDERING HOW MUCH IT...
View ArticleCMR Charges
As with many people on this Forum, I too have had issues with a Company called CMR harrassing me about payment for replacing a cut fiber line that was only buried inches below grade. At first I took...
View ArticleWiFi extender (WCB3000N) Has terribly slow speeds!
I recently got FiOS setup at my apartment after having TWC/Spectrum for 10 years. The Quantum was an awesome selling point. Now, in my old setup with TWC, i used the MoCA out connection from the cable...
View ArticleVZ Fios CSR Lied to Me.
I am a verizon double play (internet+TV) customer for almost 2 years. All that time i have used Internet only, i never connected to the cable box until recently.On March 26, 2018 i called VZ to find...
View ArticleWas I supposed to get a new router with gigabit?
Hi all, A tech came out today to install my gigabit service, but he said that he was told not to give me a new router. Anyway, my speeds are 100/100, not the expected 1000/1000 like other people seem...
View ArticleFIOS Router Wi-Fi Password Viewable On My Verizon Website
Is there any way to lock down my FIOR router's Wi-Fi passwords so that it is NOT shared with the Verizon website in CLEARTEXT? This seems like a HUGE security flaw. There is no reason why my personal...
View ArticleGigabit upgrade story continues - customer service needs an upgrade
My original post is here Was I supposed to get a new router with gigabit? I didn't want my CS story to get lost. Ok, so here's an update. I called V this morning and told them that the guy who did the...
View ArticleIssues re: Using Actiontec WCB3000N as MoCA adapter
So I've read the various posts on DSLReports and this forum regarding the use of a Moca adapter with my own router in order to connect with the Fios STBs. Here's my setup: I have data flowing from an...
View ArticleInternet / parental controls past [access on or off]
Hi All - Want to restrict certain sites, by category, porn, violence, gambling, etc...for the protection of child access to home fios internet. I know the router has features, but they are limited. I...
View ArticleOutage Ticket - All Services Down Going on 48 Hours....
I lost all Fios services at 4:30pm on Monday 4/17. The wait time to speak with a CSR was 2-1/2 hours, so I gave up. I talked to somebody on Facebook Mesesenger who seemed to understand my problem, kind...
View ArticleAre there any new\upcoming prducts or features coming to FIOS?
Xfinity and even COX have some cool features with there product.
View Article"Yahoo is now part of Oath" appears when logging into Yahoo E-Mail
Moved to Verizon.net Email board for greater exposure
View ArticleONT switch from MOCA to RJ45 jack Bad Tech Advice?
I'm about to upgrade from 25/25 internet to 100/100. Verizon sent me a new Quantum Gateway router to replace my aging surtaxed ActionTec MI424 When I called to ask if a tech was coming to do the...
View ArticleRoku
Is there a list of FiOS channels accessible via Roku? for instance Bravo - easily authenticatedTLC GO no agreement with Verizon so unable to authenticate what networks are available?
View ArticleWhat FiOS channels can be authenticated using Roku
Is there a list anywhere i tried to post this before but I think it failed. Please excuse if duplicate
View ArticleWindows xp /toshiba won't connect "network not sending IP address"
I can't connect to fios with my Toshiba laptop running XP. Message says Network failed to send IP address.
View ArticleQuantum Fios Router Firmware
Is there ever a firmware upgrade? With all the intrusions and now the hacking of routers, shouldn't there be an upgrade for security purposes?
View ArticleAdding a Netgear router to my Fios router to keep wifi cameras separate
Hi All, I have been looking through these message boards for something to help me because I just cant seem to get this to work. I want to plug my netgear router into one of my FIOS LAN ports in order...
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