Gigabit discount
I just moved and upgraded my service to gigbit when doing so. There is a large discount currently applied that makes the gigabit speed the same price as my previous 100mb plan. BUT there is no info on...
View ArticleRouter return address
Good afternoon! After google almost anywhere and can not find the address for returnning old verizon router. Could anyone help me on this. Thanks! David
View ArticleRed Earth
So the last couple days I keep having the Red Earth with the white wifi signal below the only lights that are showing. I contacted Verizon and they said it was faulty router so they sent me a new...
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Proof of Residency
I recently ordered Fios Internet since my roommate has moved out. Upon ordering and recieving the arrival date to set up the services, I need to require proof of residency. Whenever I press the...
View ArticleEthernet works, no WiFi.
Hi all, Super frustrating situation. Haven't had internet since getting FIOS on Friday. Tech came out and installed everything, wifi worked for 10 minutes before losing internet connection. After three...
View ArticleBilled for FiOS, But Have Closed Loop DSL
I dropped FiOS several months ago because I was paying $69.99/mo for 75/75 and Verizon refused to give me the introductory rate OR the steady-state rate for 100/100 and told me I was being disloyal for...
View ArticleRemove old devices from Verizon Router table
I have some old devices still being listed in the Verizon Router Connection List. I have gone to the My Network section, but there is no option to remove a device. I have also tried Advanced>Ip...
View ArticleComplaint solution!
There is no real customer complaint department it seems so I just cancelled my service. I was simply looking to move and effectively keep my rate... instead Fios reps wasted 2 hours of my time over two...
View ArticleFios station connected to street power
So it’s happened again, the neighborhood lost power. I’ve got a UPS on both the router and the ONT, all lights are green but no internet. Is it safe to assume the station that supplies the internet...
View Article75/75 Fios contract pricing issue
Hello,I called in to cancel the service in Jan 6th and the rep signed me up with 75/75 fios internet service for $39.99 (59.99 + $20 additional discount to match new customer). Since then I have not...
View ArticleMonitoring web traffic on router? (G1100)
Hello, I was wondering if it is possible to see what websites devices (such as iphones) on my wifi network are going to? I have a G1100 router and there is a tab called system logs but does that...
View ArticleQuantum and mesh wifi troubleshooting
I'll preface this by saying I know that VZ won't help troubleshoot when using my own router, but I'm also seeing abnormal speeds with their Quantum router. TL;DR- My wifi speeds are pretty pitiful...
View ArticleWhat does the system log on my router actually show? (G1100)
I have a G1100 router that has a menu option called system logs. What does this actually show and does it allow me to see what devices on my network are going to (i.e. an iphone on my wifi going to a...
View Articlewifi connected but no internet connection
So my "second office" (ie a public estabishment) has free wifi, but every day I go there I can connect to their wifi but get "no internet connection" message. so every day the restart their Verizon...
View ArticleWhole lot of trouble and inconvenience (FIOS) - How to file a complain and...
Hi,We recently came back to my apartment after a three-week vacation. During the time we were away, we got an email from our apartment management company saying that Verizon (through their contractors)...
View ArticleNew router range
We've just had installed a new 75 Mbs router. However, it doesn't seem to have the range of our old Verizon router. The new router is set up in the same place as the old one yet my wife's iPhone 6...
View ArticleInternet Service out of order and customer care rep not helping to resolve...
I am facing problem with Verizon Internet and called customer care rep for resolution. They told me that they cannot fix it and need to send someone to fix it at my home. I asked them for help and...
View ArticleUsing a non-Verizon router for Fios internet
We are moving into a new apartment next month, and have just signed up for Fios internet, with speeds of 100 Mbps upload and 100 Mbps download. We have confirmed with our apartment complex that the...
View ArticleAlcatel i-211M-l ONT Fiber Optic Cable Spares
Hi everyone! I'm looking for some information on the type of fiber optic cable that I need for the particular ONT that I have. As a preface to some concerns that I have seen in other posts, I do...
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