Online Backup and Sharing Not Accepting Password
This is a new problem. The tool will not accept my verizon.com user name and password. I'm running Windows 10, but this problem started long after I upgraded. I hope someone can help. I have a lot of...
View ArticleQuestions about contracts.
I have a quick question about the contract. Say I were to get tv and internet 50/50 because they have the preferred HD for 89.99 and if 24 months have passed and they were going to charge me 109.99 can...
View ArticleFIOS early install
I received my router today. It said in my email that my bill start date was April 14th, or the day I installed and activated my service. I hooked up my router, and had no internet. I activate it online...
View ArticleFios internet outage
I lost my fios internet connection last night. I rebooted the ONT box and my VZ router several times. I even reset the router but still no luck. VZ customer service couldn't reach my ONT from their end...
View ArticleInternet seems to disconnect at same time every day
My new fios internet (installed Tuesday) disconnects at 7 pm and reconnects at 12 noon the following day. It has done this since Tuedsay evening. I called tech support and they are sending someone out...
View ArticlePlease bury our FIOS line!
I called Verizon to have FIOS put in, and told them I didn't want to "connect" until the line was in and buried. They had someone out to put the conduit in before sending someone to hook us up. The...
View ArticlePiper Alarm System and Fios
I have a Piper alarm system. Its similar to the Canary system sold on the VERIZON site. Anyway, I have two Pipers one on the main level of my home and one in the basement. I've only had the system for...
View Articlewireless router
Just got a new router to replace the old one because I could not get it to use WPA2 security, which the Verizon service said was the issue, but the new router does the same thing! What could the...
View ArticlePages are stalling and not loading
It doesn't matter what browser I am using on my iMac. The problem started on Friday. This has happened before. First I thought it was the Safari browser as there was an update from Apple. The only way...
View ArticleModem re-set.
Just dumped COX and signed up for Fios. I just had to reset my modem already and I am not happy. Are we getting off to a rough start?
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Moved to My Verizon Account (Residential) board for greater exposure
View ArticleScrewed up moving date now service is disconnected
I made an order online for my upcoming move to switch my service over and somewhere along the line an error happened and the order was processed today. Now I will be without TV/Internet for the next...
View ArticleCan't access key web server
I cannot access thor.lunarpages.com [67.210.124.75] from my residential Verizon Fios. This server hosts numerous websites and email accounts with no access issues except from my personal Verizon point...
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What happened to the 25/25 Plan?
I woulden't give up my 150 Mbps for the world I was just purely curious as to what happened to the 25/25 Plan? I have a remote location that I need internet run too, mainly for monitoring and remote...
View ArticleVerizon FiOS + Airport Express
I recently signed up for FiOS home internet, and the apartment I am moving into is already wired for it. After signing up for service with Verizon, I opted to bring my own router rather than opt to...
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Verizon FIOS customer service complaints - Be aware new customers
Today I had the worst customer service experience ever and wasted at least 4 hours talking and chatting with different customer representatives. I receive Verizon Fios advertisement almost once every...
View ArticleSince trying to contact Verizon sucks
Moved to Fios TV Technical Assistance board for greater exposure
View ArticleGateway Router Settings and Wired Ethernet
I recently switched to FIOS and have been having an issue with my home network that I know is a settings issue with their gateway router. My house is wired for cat5e and has a gigabit switch in the...
View ArticleRouter swap
i bought an actiontec router with red band. I was trying to switch it with my quantum gateway to save money. The thing is that I lose Internet when I hooked up the actiontec. I hooked everything up...
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