No bill proration after cancellation
Today is Feb. 2. My billing date is on the 1stI just cancelled my service after one year as the promotional price ended and the bill went up. I called to ask for another discount but was not offered...
View ArticleWATCH FIOS TV has stopped working! Multiple Channels
HEAR ME!!!! HEAR ME NOW!!!!Life has been going great. Been able to watch lots of channels via WATCH LIVE on home PC. Past week - zip! Verizon making us to offline to CNNgo DisneyGO and others. Only...
View ArticleDMZ - Setup
I would like to have one of my PC accessible from outside. So I am planning to put 1 pc in DMZ. Now in order ro minimize risk, I had setup guest-wifi on my verizon fios router and connected this pc on...
View ArticleSetting up Netgear Nighthawk as primary router
Hey hows it going, Now I know this has probably been asked a thousand times but im still sort of confused as to what method is best for me. I currently have a 75/75 internet with TV and Phone. I have...
View ArticleCannot connect my two new Nest Protects
My settings are listed as WPA2 however I still cannot connect my two new Nest Protects. Any other suggestions out there?
View Articlecouldn't choose " Internet 75 Mbps Router Included" plan
Hi, I'd like to change my plan to " Internet 75 Mbps Router Included", but couldn't select it on screen. Is there any phone number I can call for an assistance?Thanks,
View ArticleCost of without a contract
My contract is up in two weeks and I can't find out the cost of my services without the contract. The offer they give me rasies the cost $12 with the same service and tied in for another 2 years.
View ArticleWhich COAX?
I'm getting ready to prewire my home for the FIOS Extender which will use close to 100ft of coax. I don't want to do this twice. Since coax cables have different resistance values, i.e., 50 ohm/75...
View ArticleFIOS Service Complaint
I have a complaint about a technical service call. I am unable to find an email address to send it to or connect with live chat. Please advise.
View ArticleNeed help with opening ports for a Chamberlain Garage Door Internet Gateway
Since coming to fios, the internet gateway for our garage door opener no longer works. I have the G1100 fios gateway and the garage door company says this. For the MyQ Wi-Fi product to work, the...
View ArticleI Cannot access Verizon Yahoo E-Mail Today?
I've been trying Chrome, Edge, Firefox and cannot get to e-mail today. Are there any known issues? I'm getting error msg. "The information you entered does not match the information we have on file."...
View ArticleWorst Customer Service of my life
Absolutely the worst customer service of my life with Verizon Fios. Five year user re-upped my contract online for the $115 rate and get an email back saying I just signed up for $130. So I call...
View ArticleWebsite says Fios is unavailable to me, but I HAVE FIOS!
Trying to figure out why my bill went up another $25 to $125 when every FIOS ad on TV and their local website says I can get the same bundle for $79. So I go to the website to build the bundle, and at...
View ArticleONT Battery Replacement
Is anyone familiar with whether the Portalac PX12072-HG 7.2ah SLA battery is F1 or F2 terminal? I know it has been replaced by 8ah version GoldTop GT12080-HG, however; the battery listed on Verizon's...
View ArticleSlow upload speeds - Gigabit
I starting noticing a week ago that my upload speeds were very slow (50-100 Mbps), but download are holding strong in the 500-900 Mbps range.. I've tried a few different ways to troubleshoot, but can't...
View Articletemporary shut down
I have an adult step child living in my home who does not feel the need to be an adult. I would like to know if its possible to shut down my tv and internet during work hours. I'm fine with leaving the...
View ArticleBuffering 100 Mbps Internet only 2.4 Mhz Actiontec Router
This is new service February 1st. Experiencing a lot of buffering streaming local television station. Experimenting with YouTube and Netflix but it is a pretty substantial problem various times...
View Articlebattery
getting a signal my battery needs to be replaced in the router box? (don't know what it's called) that's connected to the tv. do i have to pay for it? thanks, no wise cracks please.......
View ArticleInactive computers
Here is the deal:Last month I installed my Fios router which is claimed to be 100mbps. I first used my MacBook Pro to download games from steam... Wow, it reached 10mb/s! Then I used my Dell Inspiron...
View ArticleWi-Fi dropping daily. Having to unplug router/plug back in to restore Wi-Fi
We upgraded to the quantum router (model Fios-G1100) months ago. all was well. However, a few weeks ago we started to experience instances where we would lose Wi-Fi. The Router will go from having...
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