Amazon Fire Stick videos are pixelating.
I have a 50/50 router and my amazon firestick videos pixelate. Should I get a faster router and how much faster? I also use a Macbook, iPad and 2 iPhones with my router.
View ArticleAmplification
We recently upgraded to 75/75 and got the Quantum Gateway router. We were told that it would solve the problem of no connectivity or slow connectivity on 2 and 3 floor of my home. Never had a problem...
View ArticleFios Network Extender Coax light is never on
Just received my FNE. Has anyone encountered an issue where the FNE coax light does not go on? I tried 3 different coax outlets with the same results...no coax light. I used ones where an STB was...
View ArticleQuantum Gateway returned to Verizon Store on 7/18/2015, still being charged...
I purchased my own Quantum Gateway in July 2015 and returned the rented one to a Verizon store on 7/18/2015. I just noticed last week that I have been improperly charged for the router rental for the...
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Coax to HDMI?
My wireless router is downstairs, and across the house. The signal to my upstairs office is sketchy at best. The technician informed me that he connected the coax outlet in my office for internet...
View ArticleRefund and cancel service tech visit
Moved to My Verizon Account board for greater exposure
View ArticleActiontec WCB6200Q Extender cannot connect to 5G
The SSID on the gateway router is "abc" for both 2.4 and 5Ghz.The SSID on the extender is "abcx" for both 2.4 and 5Ghz.The password is the same for all.A few days ago I changed the password to a set of...
View Articleupgrade offer
I accepted an upgrade offer but I didn't screenshot the terms of the deal and I'm wishing I had! Anyone with 50/50 internet see an offer to upgrade to 75/75 and a free Quantum Gateway router for only...
View ArticleLost WiFi and Now My Password Doesn't Work
i was using my wifi with my phone all of a sudden i lost it now my phone can't find wifi anymore and my password doesnt work anymore even though its the same one
View ArticleNetgear GC110P and FIOS
Hi everyone, I would like to know if I can use my Netgear GC110P as the router for FIOS? I only want internet, no TV or phone. I am going to order a 100/100 connection and I do not want to use their...
View ArticleNeed to reset router for ethernet network
So, here's something odd. After shutting down for the night, by the next morning, all the PCs on my network can't connect to the router any more. I need to power-cycle the router for them to be able to...
View ArticleNeed help using 3rd party router on Fios w/o stringing new ethernet cables
I’m having a problem using my own Asus ac68u router as primary on my Verizon Fios service and would greatly appreciate any help on getting this to work. Background: I have FIOS internet (100/100) and...
View ArticleSlow speed after upgrade to Fios Gigabit
Hello,Have the new black ONT and the 1100 gateway. When I was on the 150/150 plan I had no issues with speed on my GateProtect firewall when it was connected via ethernet from the ONT (at this point...
View ArticleUpdate User ID and Password
How do I update my User ID and Password on my Internet Connection?
View ArticleInternet speed doesn't reflect what I pay for (1gb)
Hi,I upgraded my FIOS internet to 1gb. However, it does not appear to have gotten any faster on my computer. If I run a speed test through Verizon it shows close to 1gb but if I use any other speed...
View ArticleNew Customer - How do I contact Customer Service?
So... I got Fios yesterday, and I want to ask them how long will it be till they bury the cable they laid across my neighbors driveway, across my lawn to my house. I've been a cable customer for 20...
View ArticleVOIP ATA provided by Verizon does not work
Allow me to explain first, this is a small business business account, not residential service. I do not see a forum dedicated to business accounts. Business FIOS was just installed, including VOIP...
View ArticleStrange Late Night Internet Connection
Twice in the past week, my upload ability has been strange.I see the problem when I get online between 11pm and midnight.Between 4 and 5am, the problem goes away.During this time, I cannot sign into a...
View ArticleFiOS Quantum router and now Epson Workforce 845 does not print.
Well after 2 accidental hangups from Verizon Techs midtroubleshooting and then waiting on the phone for 45 minutes for someone to pick up, here we are with the cutting edge of customer service, posting...
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