Billing
I signed up for Fios internet and voice service on month to month billing basis without any long term contract.My number was ported out without my consent and while I was trying to restore my number...
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Gigabit Service
I am scheduled for an upgrade to gigabit service on January 3, 2018. I presently hve 75/75 with the Triple Play. My question is: What category cable will the technician use? Will it be Cat5 or cat5e or...
View ArticleProblems Conecting Amazon Echo Generation 2
I choose the amazon choice in the list in wi-fi, Alexa lets me know I am connected and tells me to go back to the Alexa app to finish setup so I go back to the Alexa app and it won't proceed when I...
View ArticlePro-rated final bill for Fios internet services
Moved to My Verizon Account board for greater exposure
View ArticleSet Up Fee NOT waived as promised
Moved to My Verizon Account board for greater exposure
View ArticleUpgrade
Hello,I recently received a notice from Verizon stating that since I am such a good customer, Verizon was going to upgrade my Fios speed at no additional cost to me. I have yet to see that this has...
View ArticleWidgets and Bluetooth not working in my house. Is my 100DL/UL internet to...
I can not connect my daughter's Fitbit or connect to one of my TV's widgets. Some of the devices do not connect to Netflix, Amazon, etc. sometimes. However, the connection is fine on some of my devices...
View Articleg1100 router wireless works but not wired connections
I want to share a solution path to those who experience the following with their wired home internet devices. Spontaneously during the work day a desktop with a wired ethernet connection to the g1100...
View ArticleI am thinking about using my own router??
hello people- I was just told my someone that i can go on ebay and purchase the same exact router for about $20--- It is the Actiontec router(orange and black)- They said it might be able to save me...
View ArticleRelocating Router
Ok. Obviously you guys understand what you're talking about. I do not. I originally had triple play with the bulk of the equipment in my bedroom. I had my main tv in my living room. It worked fine but...
View ArticleVerizon not honoring original order! Easy Stay Credit not being honored
So, I signed up for a new 2-yr 50/50 Service on 10/29 for $24.99, where the charges/credits are as follows:Fios Internet 50/50: $84.99$5 24 mo. discount through 10/30/19: -$5$30 Fios Internet Discount...
View ArticleCan you access both 2.4G and 5G on Quantum gateway router at the same time on...
Can you access both 2.4G and 5G on Quantum gateway router at the same time on different devices?
View ArticleCannot cancel service
I don't have a contract, however I called to disconnect the service as of today, but the agent said that the system does not allow the service to be cancelled, so I have to keep paying the bill not...
View ArticleMoved
I canceled service within contract limits, spoke to someone on the phone to assure account was closed and returned all equipment. I moved out of the country - and am still getting billed. Now I cannot...
View ArticleVerizon router switches between 1 and 2 wireless connections
I'm having a fairly odd issue with my Verizon wi-fi, that I couldn't find any guidance for by searching. Ordinarily, I have a main wireless connection, with the orthodox "FIOS-[letters]", and a network...
View ArticleMicrowavw interruption
I lose internet access and have TV interruption when I use the microwave. Wy is this happening and how can ot be fixed?
View ArticleWiFi connection issue
When trying to connect both of my android phones to our wifi, I keep getting an authentication problems message after entering the password. Its making me insane, help !
View ArticleHow to write to Manager of Supervisor of Finance Representative
I have been a Verizon fios triple-play customer since Oct-2009. After 8 years with Verizon, on 13-Oct-2017, I decided to terminate the cable and telephone services when the triple-play became...
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