Dear Fios stop check for credit and hit hard inquries

i was building credit and i made my veriozn fios subscription with deposit money 
and now guess what i have 2 hard inquries in my credit report whic will cost much more then fios montlu payment please some one work on this and do soft or ask people pay in front and when not paid cut service
why hitting hard inquries to credit socres thats insane thats bulluying your customer i m out 
i paid deposit and without socila still has verizon hard inquries so comlaining to credit bureaus all 3 and state cable complin services etc 
thanks and bye veriozn